Pratuesh Raj Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

Digital strategy and target operating models, Product + service design and development, Automation, Artificial Intelligence, Generative AI Applications, Data & Insights, RPA, IDP, Managed Services (near-shoring, offshoring)

Dublin, County Dublin, Ireland

Digital Services Leado Drive ideation, development and launch GTM - products and serviceso Design & facilitate workshops for clients (CxOs, BUs, functions) to co-build Digital & Data roadmapso Actively drive business development & pipeline, manage client proposals, run multi-million $ engagements across multiple clients and build vendor & alliance partner relationshipso Lead PwC's Intelligent Automation service, manage multiple RPA / automation programmeso Manage and grow multi-geo, culturally diverse, large sized teamso Other - conduct financials and operational reporting, forecasting & planning, team recruitment, digital upskilling

County Dublin, Ireland

London, United Kingdom

1. Global bank - Europe ops - Design and facilitate multi-geo, cross team workshops for bank’s Europe operations. Goal was to identify and execute all possible automation opportunities to reduce costs and optimise workforce. Solution packages were created for 'future of work' - RPA, Chatbots, Virtualisation, Biometrics, Mobile Apps, Predictive Dialers, Workflow Management, Cloud Services etc.2. Programme management for a high complexity BREXIT strategic initiative (Business / Finance Transformation) for a top multinational bank. Key focus was on Finance, Risk and Compliance functions from a strategic and regulatory perspective. Goal was to minimise disruption to the banking operations and continue servicing the clients effectively in case of a hard Brexit.

London, United Kingdom

Key Projects;1. Automation roadmap and blueprint for a Multinational Japanese BFS corporation. Identified areas to automate highly manual Business Processes to optimize monetary/time resources.2. Social media analysis framework for a global publishing house. Used existing data to build KPIs to engage better with the audience, optimize campaigns, and improve awareness/generate leads.3. Mobile app conceptualisation and prototype development to improve Field Service effectiveness & customer experience for Virgin Media (see short video below)4. Designed and facilitated workshops, interviewing 50+ stakeholders across 20 countries in EMEA to transform a complex, costly and moderately effective fin-serve client application catalogue into a lean and productive portfolio.5. Fit gap analysis sessions with a Dutch multinational bank for building a futuristic system aimed at streamlining banking processes, reducing compliance risks and improving customer experience. 6. End to End Marketing, Sales & Service Transformation workshops for a leading home insurance provider in the UK.Industries – Banking and Financial Services, Insurance (P&C), Telecom, Media & Entertainment (Publishing) and Healthcare & Life Sciences. Geographies – EMEA, USA, Japan, IndiaRecent Accolades – Client Delight Award, VBC Europe Innovation Award

London, United Kingdom

New Delhi Area, India

Recommend strategic solutions to achieve leadership position in Visi - cooler segmentBench-marking touch points qualitatively vs. competition for the Pre / During / Post sales process

Resolving customer issues with laptops. Sales and servicing via contact centre.

Mba, Marketing, Finance

Bachelor Of Science, Medical

Education record