Praveen M Email and Phone Number

Leading end-to-end design operations and driving innovation across projects. Spearheading strategic initiatives, including process optimization, SOP implementation, and team management to enhance efficiency and creativity. Overseeing Pan-India expansion efforts while ensuring exceptional design quality and customer satisfaction. Dedicated to fostering collaboration, mentoring talent, and delivering impactful design solutions that align with business goals.

Team Leadership : Lead and mentor team members, fostering a culture of collaboration and excellence.Client Relations : Serve as the primary point of contact for clients, ensuring satisfaction through clear communication and timely solutions.Operational Oversight : Streamline processes to enhance efficiency, maintain quality standards, and support organizational goals.Community Building : Drive engagement by creating welcoming spaces and positive experiences for clients and team members alike.Performance Metrics : Monitor and report key performance indicators (KPIs) to track progress and identify areas for improvement.

Sales & Negotiation: Known for closing deals at the first pitch and managing B2B negotiations.Leadership: Successfully led a team of 20+ in Bangalore & Hyderabad, focusing on P&L management and customer experience.Client Satisfaction: Proven track record in handling CX escalations and achieving high customer retention.Design Expertise: Delivered projects worth crores and consistently recognized as the top designer/sales consultant.

Mentoring new design partners & tracking their availability.Maintain SOP’s and assisting in revenue forecasting, CX retention, handling CX escalations & CX success.Work alongside sales team to achieve showroom targetsConsistently closed projects in the first pitch.

Responsible for single-handedly completing projects (closure to production) worth 1 CR for months months in a stretch. Closed projects worth around 20+ CR during my stint.Known for closing projects in the first pitch.Awarded as the best designer/sales - multiple times [2018-2020]

Closed projects consistently.Awarded as the best design consultant - twice [2017]