• Collaborated with stakeholders (RTA, Dubai Municipality, SRTA, DPW) to define project objectives and scope aligned with the proposal.• Led project requirements gathering for a thorough understanding, disseminating details to relevant departments.• Facilitated client communication to establish delivery schedules and address potential delays.• Prepared project documentation adhering to PMP standards, including contracts, charters, and specifications.• Developed project work plans and schedules, reviewing technical documents and transition plans.• Managed project changes and maintained risk registers.• Generated status reports and conducted client presentations and project meetings.• Coordinated with internal and external stakeholders to ensure project success.• Built strong client relationships by offering tailored support.• Assisted the Project Manager in daily activities for project implementation

Administration of Odoo. Ticketing and troubleshooting the treads in risk management.

Prochant offers complete outsourcing of HME billing and pharmacy reimbursement from ordering physician doctor to pharmacy providers.- Communicating with insurance companies regarding billings and payment details.- Analysing rejected applications and documentation of processed bills.- Maintaining quality standards and regular assessment of pending claims.- Assisting Doctors and Physicians in terms of following insurance status.

Serviceberry provides consulting services in the field of ITSM, ITOM, Hybrid Cloud Management, HRSM & CSM.- Management of multiple assignments and responsible for producing projectmanagement documents, maintaining good stakeholder engagement.- Responsible for Business development and implementation of system

Allsec provides web services, search engine optimization, strategicteleservices, customer care, and quality management services in USmortgage.- Identifying problems and providing solutions by ticketing method or by a ticket tool, which can be solved and given the results to the clients as well.- Processing mortgage insurance documents accurately.