Praveen Thomas

Praveen Thomas Email and Phone Number

Technical Sales Specialist @ NTT DATA
Cambridge, ON, CA
Praveen Thomas's Location
Cambridge, Ontario, Canada, Canada
About Praveen Thomas

I have a Master of Business Administration in Finance from Jain (Deemed-to-be University) and a Bachelor of Commerce in Accounting from Kristu Jayanti College Autonomous. I am currently working as a Senior Analyst Collections at Oracle, where I manage a diverse portfolio of customers. I have over Seven years of experience in accounting , with core competencies in accounts receivable, aging reports, and account reconciliation.In my current role, I contact customers, partners, re-sellers, and distributors by following a defined collection strategy to predict and facilitate timely payments. I also utilize automated information systems to closely monitor overdue accounts, ensuring a proactive approach to addressing payment issues. I initiate conversations with customers to understand the reasons behind overdue payments and review credit contract terms for clarity. I investigate billing discrepancies and innovatively resolve concerns and disputes, implementing solutions to prevent future recurrence. I am passionate about delivering excellent customer service and building strong relationships with internal and external stakeholders. I value teamwork, collaboration, and continuous learning, and I seek to bring diverse perspectives and experiences to the team.

Praveen Thomas's Current Company Details
NTT DATA

Ntt Data

View
Technical Sales Specialist
Cambridge, ON, CA
Website:
nttdata.com
Employees:
41529
Praveen Thomas Work Experience Details
  • Ntt Data
    Technical Sales Specialist
    Ntt Data
    Cambridge, On, Ca
  • Nippon Telegraph And Telephone
    Technical Sales Specialist
    Nippon Telegraph And Telephone Nov 2023 - Present
    Toronto, Ontario, Canada
    1) Developing extensive knowledge regarding various products and services of Rogers telecommunication including business internet, residential internet, cable tv, and home phone.2) Initiating outbound calls and actively listening to customers to understand their requirements and preferences, and recommending products or services that best fit their needs.3) Providing prompt and accurate responses to any questions or issues raised by customers, ensure their satisfaction, and build trust in your company.4) Clearly communicating the key features and benefits of products or services to customers, highlighting how they can meet their specific needs or solve their problems.5) Helping existing customers transition from old services to new ones by explaining the benefits of the new offerings and assisting with the migration process.6) Employing various sales techniques such as building rapport, demonstrating value, overcoming objections, and closing deals to successfully persuade customers to make a purchase.7) Setting and striving to achieve sales goals and targets set by the company, demonstrating consistent performance and contributing to the overall success of the sales team and the organization.
  • Oracle
    Senior Analyst Collections
    Oracle Feb 2023 - Jul 2023
    Bengaluru, Karnataka, India
    1) Managed a diverse portfolio of customers, with outstanding accounts ranging from $25,000 to $100,000 in Accounts Receivable (A/R).2) Contacted customers, partners, re-sellers, and distributors by following a defined collection strategy to predict and facilitate timely payments.3) Utilized automated information systems to closely monitor overdue accounts, ensuring a proactive approach to addressing payment issues.4) Initiated conversations with customers to understand reasons behind overdue payments, and reviewed credit contract terms for clarity.5) Investigated billing discrepancies and innovatively resolved concerns and disputes, implementing solutions to prevent future recurrence.6) Identified opportunities for process improvement and collaborated with management and stakeholders to implement changes that bolstered the collection process.7) Collaborated with both customers and the sales team to resolve payment challenges, offering tailored payment plans in unique cases.8) Effectively employed leverage tools like credit hold, AR FTP hold, access restriction, support restriction, and escalation procedures for delinquent accounts. 9) Prepared weekly collection estimated reports.
  • Muscat Green Leaves L.L.C
    Accountant
    Muscat Green Leaves L.L.C Apr 2019 - Oct 2022
    Muscat, Masqaţ, Oman
    1) Daily maintenance of the full cycle accounting process, including processing accounts payable and receivable, posting journal entries, and preparing balance sheet reconciliations.2) Recorded customer payments, including bank transfers, cash, checks, credit card transactions.3) Generated invoices, monitoring aged accounts receivable balances, posting payments, and following up with customers for payments.4) Ensured timely receipt and recording of invoices, coding appropriate payment methods, assisting in the payment process, and providing recommendations for improvements.5) Account reconciliation, posted entries, ensured correct coding, and closed month-end in a timely manner according to management guidelines6) Communicated with both vendors and customers, addressing their inquiries and concerns.7) Conducted research to identify and resolve invoice discrepancies and issues.8) Reviewed bank statements and performed bank reconciliation.
  • Al-Jishi Corporation
    Accounts Receivable Assistant
    Al-Jishi Corporation Dec 2015 - Jan 2019
    Manama, Bahrain
    1) Communicated with clients or customers by e-mail or telephone as outlined by individual and company contact targets.2) Prepared, posted, verified, and recorded customer payments and transactions related to accounts receivable.3) Submitted invoices and statement of account to customers.4) Maintained and updated customer files, including name or address changes, mergers, or mailing attentions.5) Ensured customers stay within their credit limit and payment terms.6) Drafted correspondence for standard past-due accounts and collections, identified delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.7) Summarized receivables by maintaining invoice accounts; coordinating monthly transfers to accounts receivable accounts, verifying totals, and preparing reports.8) Worked with another departments if needed to timely and efficiently resolve any disputes.

Praveen Thomas Education Details

Frequently Asked Questions about Praveen Thomas

What company does Praveen Thomas work for?

Praveen Thomas works for Ntt Data

What is Praveen Thomas's role at the current company?

Praveen Thomas's current role is Technical Sales Specialist.

What schools did Praveen Thomas attend?

Praveen Thomas attended Jain (Deemed-To-Be University), Kristu Jayanti College Autonomous.

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