Praveenkumar K Email and Phone Number

Designed and implemented Power BI dashboards to track and analyse customer service KPIs, leading to a 10% improvement in resolution times and customer satisfaction.Collaborated with customer service managers to identify key metrics such as turn around time, first contact resolution ensuring the alignment of data solutions with departmental goals.After a Power BI solution was implemented, manual report creation time decreased by 50%, improving operational effectiveness.Conducted regular data analysis to identify trends and areas for process improvement in customer interactions.

Designed and implemented data visualisations to track inventory levels, sales trends, and customer demographics, facilitating informed decision-making by management.Assisted in the development and maintenance of Power BI dashboards for various departments within the organisation.Conducted data analysis to identify patterns, trends, and anomalies, supporting decision-making across different business units.Contributed to the documentation of data models, report specifications, and best practices for Power BI usage.

Conduct detailed Computational Fluid Dynamics (CFD) simulations to optimize fluid flow and thermal performance in various engineering applications.Utilize industry-leading CFD software to model and analyze complex fluid dynamics problems, ensuring accuracy and reliability in simulation results.Provide valuable insights and recommendations based on CFD analysis to improve product designs, enhance energy efficiency, and optimize manufacturing processes.Lead projects involving aerodynamics, heat transfer, and fluid-structure interaction, contributing to the development of cutting-edge solutions.Develop and maintain documentation for CFD methodologies, assumptions, and results to ensure transparency and knowledge transfer within the team.