➤ Monitor progress regularly to identify and address delays.➤ Coordinate resources and support to keep the project on track.➤ Foster teamwork and accountability to meet the project deadline successfully.

Managed operations for a US-based client in the consumer products industry, overseeing systems for goods deliveries, e-commerce sales, and vendor management to ensure seamless process execution and operational.➤ Leading and resolving SEV 1 issue calls with cross-functional teams to maintain system integrity and performance.➤ Monitored batch jobs, adhered to strict SLA targets (5-minute response), and acted as Point of Contact (POC) during shifts to resolve critical issues.➤ Trained staff to enhance their proficiency with analytical tools for better utilization and results.