Praveen C V Email & Phone Number

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Enhanced customer engagement with targeted social media efforts Led creative direction for advertising campaigns, ensuring consistent branding across all channels of communication including print, digital, and social media platforms. Successfully managed multiple vendor relationships including agency partners, freelance designers, and technology providers ensuring timely delivery of assets necessary for marketing initiatives. Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization. Launched successful digital marketing campaigns that achieved goals for increased website traffic. Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns. Wrote and distributed press releases to increase brand visibility.

Kochi, Kerala, India

•Used SalesForce, LeadSquared, Ameyo, Tableau to handle current portfolio and prospective leads.•Applied effective time management techniques to meet tight deadlines.•Gained strong leadership skills by managing projects from start to finish.•Implemented escalation procedures to effectively handle time-sensitive issues.•Optimized customer experience by delivering superior services and effectively troubleshooting issues.•Conducted regular reviews of operations and identified areas for improvement.•Reviewed company's strategic plans and developed departmental goals and standards to support vision.•Demonstrated high level of initiative and creativity while tackling difficult tasks.•Managing and coordinating with different departments such as sales, marketing, academic and customer account operations efficiently.•Monitored departments performance, adhered to service level agreements (SLAs)•Trained new personnel regarding company operations, policies and services in different branches as Deputy Counsellor ( Kochi_Palarivattom 6 months, Khammam_BankColony 3 months)

Kochi, Kerala, India

Engaged with customers to effectively build rapport and lasting relationshipsBoosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offeringsOffered friendly and efficient service to customers, handled challenging situations with ease.Prepared large cash deposits with zero discrepancies. Trained and developed team associates in products, selling techniques, and company procedures.•Used consultative sales approach to understand and meet customer needs.•Performed 7 to 10 sales presentations each week at potential customer locations with an overall 20 percentage of sales conversion in it.•Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.•Stayed knowledgeable on latest product innovations and technological advancements through continuous training.•Cold called and conducted face-to-face sales demonstration with customer.•Evaluated customer purchase requirements and recommended best-fit company offerings.

Cochin Area, India

Handled domestic and international travellers traveling either for leisure or business, ensuring their requirements from commute to stay are metLooked after the Sales and Marketing strategies of the companyContent creation and execution for promotional activities Represented the company multiple times in Domestic and International trade fairsMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns, within short time.Maintained good rapport with vendors regarding room availability, transportation, special offers and special orders.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Finance, General

Commerce