Working as Technical Analyst in People soft Finance modules.Responsibilities:Taking up whole responsibility and ensure proper working of Peoplesoft Finance modules(AM,TE,PC,SBT)*.Proactively work and resolve issues/requests on time by constant follow ups and effective management of tickets.Responsible for analyzing and reconciling errors in client data to ensure accuracy.Automate daily BAU and recurring issues to minimize the manual task.Actively engaging with client to understand their business requirements,perform impact analysis and delivering the committed work on time.Working with Team Leads to perform root cause analysis and finding opportunities for process improvements.Knowledge transfer to the new resources and preparation of manuals/training materials.Achievements:Quickly up-skilled and acted as single point of contact for 3 of the critical PeopleSoft Finance modules Asset Management,Project Costing,Travel&Expense.Maintained Zero escalation record by addressing and resolving requests/issues on timeFixed critical Bugs/recurring issues which reduced the incoming business user requests by 50% and savings of about 0.2 FTE.Identified and automated few business processes which saved a minimum of 40 hours per month for the client.Repeatedly recognized for the superior performance and got promoted to next level.