I have 20+ years of diverse experience in the IT Industry with an exceptional track record in the outsourcing delivery business. My expertise & experience covers the domains of Information Security, IT Infrastructure operation, Business Continuity, Technology transformation, Infrastructure Outsourcing, Private/ Public/ Hybrid Cloud and SaaS workplace solutions. I am currently the Lead for Information Security governance for a leading NBFC. I have led multiple domains in the past which includes the IT Infrastructure operation, Technology budgets, Cost optimization's, consistently delivered on SLA and cost metrics along with high CSAT. I am passionate about client success led through high employee engagement and by maximizing use of automation resulting high productivity. I have worked with global clients across industries with the proven track record of high customer satisfaction and engagement. I believe, building long-term trusting relationships with internal-external stake holders, partners and teams to enable the organization to achieve sustainable profitable growth keeping the Technology cost well under control. its defined goals while managing sustainable profitable growth in all client contracts, is my key strength.