• Lead a team of Senior and Junior Admin Executives• Create/analyze/update SOPs for the Admin Team• Office Administration • Facility Management• People Management• Invoice and Billing• Stock Reconciliation• Expat Management• Store Management• Induction & Exit Management• BCP Management• Event Management• Fire Safety and First-Aid Marshall• Vendor Management• Identifying and implementing cost reductions• Liaison with operations team for smooth flow of business

• Office Administration/ Facility Management• Team Management / People Management• Invoice and Billing• Stock Reconciliation• Expat Management• Store Management• Induction & Exit Management• BCP Management• Event Management• Fire Safety and First-Aid Marshall• Vendor Management• Identifying and implementing cost reductions• Liaison with operations team for smooth flow of business• Helping the HR team with Recruitment process.• Miscellaneous Human Resource related work

• Office Administration• Canteen Management• Team Management• Invoice and Billing• Stock Reconciliation• Train & Domestic Flight Ticket Bookings • BCP Management• Recruitment• Event Management• Fire Safety and First Aid Marshall• Vendor Management• People Management• Identifying and implementing cost reductions• Liaison with various departments and operations for smooth flow of business

• Office Administration• Stock Reconciliation • Vehicle Management• BCP Management• Event Management• Fire Safety and First Aid Marshall• Vendor Management• People Management

• Cafeteria Management and Vendor Management• Office Administration• Expat Management• Locker and Stationary Management• Vehicle Management• Induction of new joinees and providing exit clearance to exit employees.• BCP Management• Event Management• Stock Maintenance• Fire Safety and First Aid Marshall• Invoice and Billing• Identifying and implementing cost reductions• Liaison with various departments and operations for smooth flow of business • People Management• Attend Educational Workshops-----------------------------------------------------------• Auditing and authorizing payments for Mortgage Service Centre(U.K.)• Simultaneously work on 6 different queues which are both funds and time critical.• Maintain 100% quality along with RPH, while working on all the queues, simultaneously.• Monitoring the work queues during CHAPS cut off time and help the team in meeting its SLA.• Doing audits and parallel audits (at times) for the team in order to maintain quality control and measurement.• Provide feedback to drawdown operators by identifying the missing information for application and liaison with the respective department/s and sources to obtain the documents and information to ensure more effective chase.• Delegate the Assistant Manager Operations in his absence.• Investigate and make reports regarding any miss/missed payments.

• Provide support to level one technician of HP(All-in-One)• Handling escalated calls and resolving them.• Call monitoring for quality parameters.

• Provide technical support to customers of Internet Service Provider(America On Line) at Wipro BPO(New Delhi)• Provide hardware technical support to customers of Dell Notebooks, at Wipro BPO (Kolkata)