Pravin Patel work email
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Pravin Patel personal email
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Experienced Professional with a Solution Development and Service Delivery background. Roles have included working in Europe and America. Currently managing strategic accounts and building new business. I have previously developed client strategies/solutions in Document Process Outsourcing – encompassing Print/Imaging Technologies and worked in Pre/Post Sales environments and set-up/managed Partner Relationships working with Tier1/2 Partners. One of my biggest achievements was to set-up a successful public sector business, with a network of over 300 IT suppliers. I have a well developed technical background, having started my career in software development, managing development, technical, support teams and managers. Successfully managed challenging/technical internal and client facing programmes/projects and implemented/manage ISO9001 Quality Systems, familiar with ITILSpecialties: New Business, Relationship Management, Client Management,Service Delivery Management, Account ManagementExperience with working with System Integrators, Clients, Suppliers in Hosting, Offshore, Outsourcing and traditional Centralised, Distributed environments
Jpp Actuarial Limited
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Non Executive DirectorJpp Actuarial LimitedEngland, United Kingdom
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Non Executive DirectorFreelance May 2024 - Present
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Md Emea And UsEspire Infolabs Apr 2018 - May 2024 -
Head Of Business Emea And UsEspire Infolabs Sep 2017 - May 2024London, United Kingdom
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Head Of Business, EuropeEspire Infolabs Limited Apr 2014 - Aug 2017EuropeShaping New and Existing Business across UK/EMEA RegionEstablishing strategic Partnerships. Particular focus on Offshoring/Outsourcing Services in Customer Communication and Enterprise Content Portals environments.
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DirectorDigital Channels Jul 2015 - Oct 2015London, United KingdomBringing additional capabilities by providing Cloud based Customer Communication Management Solution and Services. Customer Communications include not only the traditional channels like Print, email, mobiles but also interactive and personalised messages and video's -
DirectorEspire Infolabs Limited Jul 2012 - Mar 2014London, United KingdomShaping New and Existing Business across UK/EMEA RegionEstablishing strategic Partnerships. Particular focus on Offshoring/Outsourcing Services in Customer Communication and Enterprise Content Portals environments.
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Vice PresidentEspire Infolabs Limited Jan 2010 - Jun 2012Management and Development of Strategic and New Business Accounts.Establishing strategic Partnerships. Management review of Key Accounts developing Recovery Plans, as appropriate. Shaping offshore, nearshore and onshore proposals for Clients across Europe with support from global offshore company, providing compelling return on investments.
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Freelance ConsultantEspire Infolabs Limited Aug 2009 - Dec 2009Developing strategic proposals for the use of Offshore and Outsourced Services.
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Head Of Technology And InnovationPitney Bowes Management Services Jun 2008 - May 2009Prime objective to set-up a Professional Services Technology Business, transforming a cost centre to a profit centre. Introducing new resources, Standards, Processes with a Service/Commercial focus. Building relationships with Internal and Client stakeholders.Key achievements during this period:• Developed a strategy to introduce a Service Cultureo Developed Commercial Framework for all Client worko Improved Processeso Skills Assessment/Plans and Objective Settingo Developed Engagement on Solution Roadmap• Generated a revenue stream for the Business, measuring billable and non-billable activities through KPI’s• Providing leadership to Outbound/Inbound and Multi Channel Teams focused on solution delivery – including technical services and training • Provision of Services for Pre Sales tenders and Post Sales Support• Engagement process with 3rd Parties for provision of solutions and services• Established a model for engaging with 3rd Party Offshore Development • Developed initial plans for:o Extending Support Structureo Improving Development/Test Standardso Change Management Process
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Relationship ManagerCapgemini Nov 2005 - Apr 2008Build and accountable for relationship with Partners. Shape Strategic and Tactical proposals via Partners for HMRC and Capgemini. Key point of contact to manage Partner issues. -
Business DirectorWmita Mar 2003 - Nov 2005Prime objective is to set-up and manage a business with 6 branches. Management of all aspects of the Business through Business Plan and appropriate Management Reports. Implemented a Quality Mark for IT Companies. Built a client-base of approximately 300 companies. Set-up extensive Partnerships with companies in the Public and Private Sector.
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Business Improvement Manager/ConsultantE-Know.Net Oct 2000 - Feb 2003Prime focus to introduce new systems and processes across the Company to improve Customer Service, Sales and Communications Internally and Externally. Key achievements during this period:Successful implementation of Strategic Support System, based on 24x7 Support Service with Escalation Management, from System Selection, Customisation, Testing and Roll-Out to Live Operational Use Implementation of Service Level Management – Creating various (SLA) templates for Contracts, subsequently implemented into Systems for Measurement and AnalysisImplementation of ISO9001:2000 (based on Continuous Improvement) – From selecting External Auditors though to developing processes and conducting AuditsSuccessful implementation of Managed Services Infrastructure (Server Farm). From the specification of requirements, selecting suppliers through to Live Operational Use
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Business Executive ManagerQad 1997 - 2000A strategic management role to analyse process problems, develop solutions and implement improvements across the Company's internal business process.Primarily working via a team of managers, software engineers and consultants, a number of projects undertaken to improve business processes and integrate IT systems to meet the developing needs of the company.Key achievements during this period:Managed the transition of IT from TRW ISCS to QAD Inc. and latterly within QAD Europe LtdSuccessfully steered QAD through its own Y2K activities taking into account a comprehensive Contingency PlanSuccessfully steered QAD Europe to ISO 9000 AccreditationProduction of the Software Management Policy and a roadmap to achieve FAST certification (Federation Against Software Theft)
Pravin Patel Skills
Pravin Patel Education Details
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Mathematics -
Mathematics
Frequently Asked Questions about Pravin Patel
What company does Pravin Patel work for?
Pravin Patel works for Jpp Actuarial Limited
What is Pravin Patel's role at the current company?
Pravin Patel's current role is Non Executive Director.
What is Pravin Patel's email address?
Pravin Patel's email address is pz****@****ail.com
What schools did Pravin Patel attend?
Pravin Patel attended The University Of Salford, The University Of Salford.
What skills is Pravin Patel known for?
Pravin Patel has skills like Outsourcing, Strategy, Change Management, Business Process Improvement, Pre Sales, Management, Business Process, Business Development, Business Strategy, Enterprise Software, Business Analysis, Software Project Management.
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Pravin Patel
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