Franchise Owner
CurrentIn my capacity, I govern all aspects of the business, including day-to-day operations, product sales, training, customer and vendor relationships, compliance audits, and end-of-month reporting to ensure the delivery of high-quality products/services. I generate optimal business outcomes by focusing on excellent customer service, operational excellence, and team building. I also effectuate my critical thinking and superior leadership skills in supervising, motivating, and developing 15+ Sales Associates.With my key performance, I promote continuous process improvement while overseeing marketing,bookkeeping, payroll, and advertising functions. I communicate job expectations and facilitate team-building exercises to ensure that the center is fully staffed with a competent team that accomplishesassigned tasks in a timely and accurate manner. Lastly, I ensure maximum profitability for three storelocations in Seattle by proactively monitoring cost control and expenses.