Product Owner for the JDR Plus Suite comprising four integrated applications covering scheduling, allocation, exams and bookings within the tertiary education sector.- Consult with clients on business needs and priorities- Develop the product roadmap and ensure alignment across the product suite- Form up sprint features/stories- Work with development resources to support design and estimation- Evaluate and prioritise product defect resolution- Prepare functional… Show more Product Owner for the JDR Plus Suite comprising four integrated applications covering scheduling, allocation, exams and bookings within the tertiary education sector.- Consult with clients on business needs and priorities- Develop the product roadmap and ensure alignment across the product suite- Form up sprint features/stories- Work with development resources to support design and estimation- Evaluate and prioritise product defect resolution- Prepare functional specifications and user guides- Prepare responses to request for proposals from perspective clients- Assess and prepare new customer data for migration- Support client implementations for the Plus Suite Show less

Development of the MobileStar mobile-based application to support first to last mile delivery by freight and logistics clients. Primarily supporting Australia's largest parcel logistics companies.- Consult with clients to identify business needs and priorities- Development of the product roadmap- Elicition of user stories for product development- Preparation of wireframes and functional specifications- Consultation with technical team on product design- Form up sprints… Show more Development of the MobileStar mobile-based application to support first to last mile delivery by freight and logistics clients. Primarily supporting Australia's largest parcel logistics companies.- Consult with clients to identify business needs and priorities- Development of the product roadmap- Elicition of user stories for product development- Preparation of wireframes and functional specifications- Consultation with technical team on product design- Form up sprints and track sprint feature delivery- Delivery of showcases to customers- Management of product release implementation Show less

The NCCP Remediation Project is identifying potential breaches of NCCP regulations and developing a solution for remediation of these breaches, as well as delivering business process uplift to mitigate the risk of future breaches.Commenced as Lead Business Analyst and assumed joint responsibility for project management activities when Project Manager was redeployed in June 2018.Project Achievements:- Led a team a three business analysts. Co-led overall project team.-… Show more The NCCP Remediation Project is identifying potential breaches of NCCP regulations and developing a solution for remediation of these breaches, as well as delivering business process uplift to mitigate the risk of future breaches.Commenced as Lead Business Analyst and assumed joint responsibility for project management activities when Project Manager was redeployed in June 2018.Project Achievements:- Led a team a three business analysts. Co-led overall project team.- Delivered data analysis to identify additional loans for assessment in relation to breach of NCCP regulations.- Reviewed data to identify business scenarios for review by external legal advisers.- Developed the remediation requirements and compensation model.- Prepared funding estimates for submission for FY19 funding.- Captured project risks and issues.- Prepared status reporting- Presented to project status review board and stakeholder advisory board.- Delivered monthly financial reporting against estimates- Updated project roadmap and rebaselined project following scope update- Ran project standups to track progress against schedule- Developed project boards and identified epics/user stories for project delivery.- Completed deep dive data analysis of assessed loans Show less

Lead Business Analyst on digital project delivering an online credit card, unsecured loans and transaction account application process for new and existing customers.Project achievements:- Led a team of three business analysts- Completed resource planning and procurement activities.- Worked with product owner to prioritise requirements.- Groomed epics and user stories.- Ran sprint planning, daily standups, showcase sessions and sprint retrospectives.- Delivered… Show more Lead Business Analyst on digital project delivering an online credit card, unsecured loans and transaction account application process for new and existing customers.Project achievements:- Led a team of three business analysts- Completed resource planning and procurement activities.- Worked with product owner to prioritise requirements.- Groomed epics and user stories.- Ran sprint planning, daily standups, showcase sessions and sprint retrospectives.- Delivered the project Delivered Risk Assessment- Performed deep dive analysis to quantify outcomes from the project and analyse the outcomes against legacy solution and business case.- Developed a testing strategy to pilot changes to business process to improve processing times for applications. Show less

Consulting to ANZ Markets on extension of their digital platform to support Foreign Currency payments to their institutional customers (the system was already servicing corporate customers).Project Achievements:- Conducted product gap analysis against business high level requirements (epics).- Worked with product owners to prioritise epics and prepare roadmap for delivery.- Worked with stakeholders to groom user stories.- Groomed epics and user stories, and developed… Show more Consulting to ANZ Markets on extension of their digital platform to support Foreign Currency payments to their institutional customers (the system was already servicing corporate customers).Project Achievements:- Conducted product gap analysis against business high level requirements (epics).- Worked with product owners to prioritise epics and prepare roadmap for delivery.- Worked with stakeholders to groom user stories.- Groomed epics and user stories, and developed wireframes. Show less

Consulting on delivery of a digital ecommerce platform to support procurement and payment for NDIS products and services.Project achievements:- Developed a subject matter understanding on the National Disability Scheme, including the requirements for registration as a service providers and the approaches a scheme participants can utilise for managing their NDIS plan.- Captured the "as-Is" and "to-be" business processes for NDIS participants and providers. - Documented… Show more Consulting on delivery of a digital ecommerce platform to support procurement and payment for NDIS products and services.Project achievements:- Developed a subject matter understanding on the National Disability Scheme, including the requirements for registration as a service providers and the approaches a scheme participants can utilise for managing their NDIS plan.- Captured the "as-Is" and "to-be" business processes for NDIS participants and providers. - Documented functional specification for the minimum viable product for market launch. - Documented the road map for solution delivery, working with the project team and stakeholders to identify priorities.- Captured the value proposition at each stage in the product development. - Delivered the project delivery strategy outlining the stages of project delivery and associated success criteria and value proposition. Show less

New Payments Platform Program was a transformational program implemented real time domestic payment processing (OSKO payments) at ANZ, with similar programs being run across other first and second tier Australian banks.Role Achievements: - Provided advisory support for institutional business to support the integration of NPP payment processing with their transaction banking channels (agency banking, corporate internet banking, host to host service, SWIFT for Corporates… Show more New Payments Platform Program was a transformational program implemented real time domestic payment processing (OSKO payments) at ANZ, with similar programs being run across other first and second tier Australian banks.Role Achievements: - Provided advisory support for institutional business to support the integration of NPP payment processing with their transaction banking channels (agency banking, corporate internet banking, host to host service, SWIFT for Corporates service).- Reviewed solution requirements and solution design to identify gaps for support of agency banking.- Worked with product managers to document business requirements for new receivables product. - Developed solution requirements to support NPP receivables product and liquidity limits management. - Raised Change Requests for integration of additional work to program scope of work. Show less

MDM was investigating the establishment of a centralised database with a consolidated view of offender data. This project was the first part of a transformational project to deliver replacement of core offender management systems within the organisation. The project was halted after the discovery phase was completed due to budget constraints on the overall program of work.Position Achievements:- Developed the business analysis approach/strategy for the project.- Led… Show more MDM was investigating the establishment of a centralised database with a consolidated view of offender data. This project was the first part of a transformational project to deliver replacement of core offender management systems within the organisation. The project was halted after the discovery phase was completed due to budget constraints on the overall program of work.Position Achievements:- Developed the business analysis approach/strategy for the project.- Led requirements gathering workshops with business stakeholders.- Elicited business pain points and requirements.- Documented existing high level user stories and the associated data utilistion and outputs.- Identified business scenarios through data analysis Show less

Lead Business Analyst for the Corrections Victoria Intervention Management System. CVIMS is a case workflow based application supporting offender intervention programs for Corrections Victoria. The project utilised an agile scrum based project methodology.Assumed responsibility for project management following resignation of the Project Manager.Position Achievements (Lead Business Analyst):- Led a team of four business analysts.- Led requirements gathering workshops with… Show more Lead Business Analyst for the Corrections Victoria Intervention Management System. CVIMS is a case workflow based application supporting offender intervention programs for Corrections Victoria. The project utilised an agile scrum based project methodology.Assumed responsibility for project management following resignation of the Project Manager.Position Achievements (Lead Business Analyst):- Led a team of four business analysts.- Led requirements gathering workshops with business stakeholders.- Documented user stories and associated acceptance criteria for system development.- Assessed options for setting up interface to core offender systems.- Engaged with vendor to support product functional specification.- Ran solution showcasing with product and business operational stakeholders- Led user story prioritisation sessions with product owners.- Managed execution of User Acceptance Testing for the application.Position Achievements (Project Manager):- Delivered project reporting to project stakeholders.- Participated in project review meetings.- Completed project planning, resourcing and budgeting activities.- Captured and managed project risks and issues.- Delivered a full release of the application, involving six sprints of development activity. Show less

Inner Circle Consulting was supporting the delivery of Bendigo Banking Group's Basel II Advanced Accreditation program via a SAS based Operations and Credit Risk Management solution.Position achievements:- Delivered data modelling for delivery of credit risk data from bank source system to the credit risk datamart.- Delivered analysis of data to confirm the quality of data and ensure data is correctly mapped into credit risk measurement systems.- Managed resolution of data… Show more Inner Circle Consulting was supporting the delivery of Bendigo Banking Group's Basel II Advanced Accreditation program via a SAS based Operations and Credit Risk Management solution.Position achievements:- Delivered data modelling for delivery of credit risk data from bank source system to the credit risk datamart.- Delivered analysis of data to confirm the quality of data and ensure data is correctly mapped into credit risk measurement systems.- Managed resolution of data quality issues identified by the data quality assessment.- Delivered credit risk model functional specifications.- Developed the Reporting Specification for retail credit risk model performance reporting.- Delivered model performance reporting for the testing of credit risk models against historic data and for stress testing.- Developed the Test Strategy for business verification testing of credit risk models as implemented to the SAS CSfB platform.- Completed business verification testing for the Bendigo Bank mortgages, Bendigo Bank credit card and Adelaide Bank credit card Probability of Default and Loss Given Default models.- Delivered the Test Summary Report for all credit risk model implementation.- Developed the BAU test plan and assessment report templates for testing of future versions of credit risk models. Show less

Accumulate is a customer loyalty and employee recognition program provider. Major clients included Qantas Store, BP, NAB, ANZ, Mitre 10.The mandate for this role was delivery of functional requirements to support the delivery of Social Media functionality (kudos, news feeds etc) for the employee recognition product.

Moody’s Analytics, a division of Moody’s Corporation, is a market leading provider of credit and market risk tools. The Moodys Analytics RiskOrigins solution supports loan origination, including facility structuring and credit risk rating and decisioning. ANZ Bank was implementing Moody’s Analytics RiskOrigins product into their commercial and institutional banking divisions, including property and structured finance.Position achievements: • Led discussions with the client to… Show more Moody’s Analytics, a division of Moody’s Corporation, is a market leading provider of credit and market risk tools. The Moodys Analytics RiskOrigins solution supports loan origination, including facility structuring and credit risk rating and decisioning. ANZ Bank was implementing Moody’s Analytics RiskOrigins product into their commercial and institutional banking divisions, including property and structured finance.Position achievements: • Led discussions with the client to understand the business objectives and elicit requirements.• Prepared the Statement of Work for the Limits and Security advisory work, including development of resource and delivery schedules.• Developed Functional Specifications for Covenants Management and Collateral Management, including user interface design and data modelling• Developed the technical solution and interface specification for integration with ANZ’s CCMS collateral management system.• Led showcasing sessions to review and develop the solution design with client stakeholders.• Coordinated with other streams to address touch points in functionality and standardise the user experience.• Worked with the Architectural and Development teams to deliver the User Interface and Solution Design Show less

The Gateway Project implemented a global solution to replace the banks’ five existing Swift messaging gateways, covering all FIN MT messaging for the bank’s operations. The solution also incorporated replacement of legacy sanctions filtering applications.Position achievements: • Developed non-functional specifications including security, back-up, capacity and performance requirements• Developed the configuration plan for establishing and migrating configuration settings across… Show more The Gateway Project implemented a global solution to replace the banks’ five existing Swift messaging gateways, covering all FIN MT messaging for the bank’s operations. The solution also incorporated replacement of legacy sanctions filtering applications.Position achievements: • Developed non-functional specifications including security, back-up, capacity and performance requirements• Developed the configuration plan for establishing and migrating configuration settings across replicated environments, including backup environments.• Documented the system configuration settings for implementation of the SWIFT Alliance solution• Developed functional specifications for delivery of administrative reporting via an integrated data warehouse solution• Engaged with vendors to support the technical solution delivery• Provided business input to system integration testing defect management• Developed the test plan and managed preparation for User Acceptance Testing, involving staff from approximately 30 business areas. Show less

Test manager on the GCIS program managing the testing across threeproject streams, including multiple releases for each stream. The program successfully delivered a managed file transfer solution to support host to host cash management; receivables data matching / reconciliation; hosting of third party accounts and hosting of transaction sub accounts.Position achievements: • Developed test strategy, master test plan and detailed test plan documents for the three… Show more Test manager on the GCIS program managing the testing across threeproject streams, including multiple releases for each stream. The program successfully delivered a managed file transfer solution to support host to host cash management; receivables data matching / reconciliation; hosting of third party accounts and hosting of transaction sub accounts.Position achievements: • Developed test strategy, master test plan and detailed test plan documents for the three streams• Resourced and managed a team of six testers• Coordinated test environment and engaged support and development resources to facilitate concurrent testing across project streams• Managed defect resolution, including leading defect triage meetings• Prepared Test Summary Results and reported on test outcomes in go-live and project sponsor meetings Show less

Successfully delivered market leading capability for institutional customers to utilise the SWIFT for Corporates (SCORE) service for transactional banking and cash management.Position achievements: • Engaged stakeholders, including engagement with a major institutional customer• Elicited business requirements and developed the business requirements specification• Developed interface specifications for FileAct and ISO20022 XML file formats, including traceability to bank… Show more Successfully delivered market leading capability for institutional customers to utilise the SWIFT for Corporates (SCORE) service for transactional banking and cash management.Position achievements: • Engaged stakeholders, including engagement with a major institutional customer• Elicited business requirements and developed the business requirements specification• Developed interface specifications for FileAct and ISO20022 XML file formats, including traceability to bank proprietary formats• Engaged with technology partners and vendors in a Subject Matter Expert and Product Lead capacity to support functional specification and technical delivery.• Engaged with pilot customer to support functional development, integration testing and to provide post-implementation support and issue resolution. Show less

Senior Business Analyst on the Intra-day Limits Overallocation Remediation Project. Responsible for delivery, testing and training of Standard Operating Procedure for managing intraday limits.Project Achievements- Identified discrepancies in limits held across systems. Determined correct limits for remediation activities.- Developed and implemented changes to business process to mitigate the risk of future limits discrepancies.- Developed and implemented a tool to support… Show more Senior Business Analyst on the Intra-day Limits Overallocation Remediation Project. Responsible for delivery, testing and training of Standard Operating Procedure for managing intraday limits.Project Achievements- Identified discrepancies in limits held across systems. Determined correct limits for remediation activities.- Developed and implemented changes to business process to mitigate the risk of future limits discrepancies.- Developed and implemented a tool to support the limits capture and reconciliation process. Show less

Senior Business Analyst leading the Straight Through Processing stream of the Global Payments Transformation Program. The stream was mandated with delivery of initiatives that would implement increased straight through processing capability and other process improvements for global payments processing.Achievements:- Delivery of the Business Requirements Definition and initial System Requirements Specification for the eSip Automation Project (Asian payments)- Delivered of business… Show more Senior Business Analyst leading the Straight Through Processing stream of the Global Payments Transformation Program. The stream was mandated with delivery of initiatives that would implement increased straight through processing capability and other process improvements for global payments processing.Achievements:- Delivery of the Business Requirements Definition and initial System Requirements Specification for the eSip Automation Project (Asian payments)- Delivered of business process improvements leading to reduction in cost and improved data quality within Australian international payments processing.- Completed root cause analysis in relation to duplicate payments processing within Markets and Payments Operations. Show less

Worked on the ANZ Wealth Launchpad Program, investigating vendor solutions for an online wealth management portal.Position Achievements:- Reviewed responses to Request for Proposal for potential vendors- Shortlisted vendors for the second round presentations to business and technical teams.- Prepared evaluation criteria and scorecards for vendor evaluation process.- Facilitated vendor presentations- Prepared and presented evaluation outcomes and recommendations on vendor… Show more Worked on the ANZ Wealth Launchpad Program, investigating vendor solutions for an online wealth management portal.Position Achievements:- Reviewed responses to Request for Proposal for potential vendors- Shortlisted vendors for the second round presentations to business and technical teams.- Prepared evaluation criteria and scorecards for vendor evaluation process.- Facilitated vendor presentations- Prepared and presented evaluation outcomes and recommendations on vendor for project. Show less

This project was to implement the Webseries application to support international payments for corporate level transaction banking customers, with integration into foreign exchange risk management systems. The project was suspended at completion of the design phase due to budget constraints.Position achievements: • Provided technical guidance and advice to the customer and led requirements workshops• Delivered the product gap analysis against customer business… Show more This project was to implement the Webseries application to support international payments for corporate level transaction banking customers, with integration into foreign exchange risk management systems. The project was suspended at completion of the design phase due to budget constraints.Position achievements: • Provided technical guidance and advice to the customer and led requirements workshops• Delivered the product gap analysis against customer business requirements• Delivered User Interface Specifications (wireframes), System Use Cases and UML activity diagrams to support the technical solution development• Worked with customer to develop interface specifications between the Websphere application and NAB payment channels and payment processing systems. Show less

The Transactive Program successfully implemented the Webseries application for ANZ’s corporate and institutional transaction banking customers.Position achievements: • Conducted workshops with ANZ business and technology stakeholders to elicit system requirements• Delivered the System Requirements Specification• Delivered the Functional and Interface Specifications for payment processing and online reporting

The project successfully delivered a web based application to manage a new range of market leading business loan products linked directly to treasury derivatives to provide interest rate risk management features (capped rate loans, long term fixed rate loans and similar).Position achievements: • Conducted requirements elicitation and delivered the Business Requirements Specification• Supported the development team in preparing the implementation story board• Facilitated detailed… Show more The project successfully delivered a web based application to manage a new range of market leading business loan products linked directly to treasury derivatives to provide interest rate risk management features (capped rate loans, long term fixed rate loans and similar).Position achievements: • Conducted requirements elicitation and delivered the Business Requirements Specification• Supported the development team in preparing the implementation story board• Facilitated detailed system requirements analysis and solution Scrum sessions with stakeholders• Developed the business operational support model and completed business implementation impact analysis• Developed the UAT test plan and supported business execution of testing Show less

The project successfully delivered an online application to centralise non accrual accounting and loss provisioning for impaired consumer and business lending facilities.Position achievements: • Conducted workshops for business lending, credit cards and leasing core systems integration to the Impaired Assets System (IAS)• Delivered business requirements specifications and requirements traceability matrix• Prepared the test cases for system and integration testing.• Completed… Show more The project successfully delivered an online application to centralise non accrual accounting and loss provisioning for impaired consumer and business lending facilities.Position achievements: • Conducted workshops for business lending, credit cards and leasing core systems integration to the Impaired Assets System (IAS)• Delivered business requirements specifications and requirements traceability matrix• Prepared the test cases for system and integration testing.• Completed planning and supported execution for user acceptance testing.• Supported the business to resolve process and data issues post-implementation. Show less

The project successfully implemented the Loan IQ product for administering syndicated and non-syndicated loans, multi-option facilities, bank bills and guarantees issued to corporate and institutional customers.Position achievements: • Completed data cleansing and mapping for NAB Sydney Institutional Banking• Completed data integrity testing for migration of lending facilities to Loan IQ• Planned and resourced data migration activities for the Sydney loan book• Trained loan… Show more The project successfully implemented the Loan IQ product for administering syndicated and non-syndicated loans, multi-option facilities, bank bills and guarantees issued to corporate and institutional customers.Position achievements: • Completed data cleansing and mapping for NAB Sydney Institutional Banking• Completed data integrity testing for migration of lending facilities to Loan IQ• Planned and resourced data migration activities for the Sydney loan book• Trained loan administration team on use of the Loan IQ system• Supported User Acceptance Testing conducted by the loan administration team• Provided warranty support following implementation, including updates to business process and resolving data integrity issues. Show less

MACQUARIE BANK, MelbourneCustomer Relationship Manager, Professional and Business BankingDRESDNER KLEINWORT BENSON, London UKBusiness Analyst (contract), Investment Banking ProjectsSUNCORP BANK, MelbourneCredit Analyst, Property FinanceCREDIT SUISSE FIRST BOSTON, London UKBusiness Analyst (contract), Controls Review ProjectYAMAICHI INTERNATIONAL, London UKBusiness Analyst (contract), Middle Office Fixed IncomeCOUNTRYWIDE BANK… Show more MACQUARIE BANK, MelbourneCustomer Relationship Manager, Professional and Business BankingDRESDNER KLEINWORT BENSON, London UKBusiness Analyst (contract), Investment Banking ProjectsSUNCORP BANK, MelbourneCredit Analyst, Property FinanceCREDIT SUISSE FIRST BOSTON, London UKBusiness Analyst (contract), Controls Review ProjectYAMAICHI INTERNATIONAL, London UKBusiness Analyst (contract), Middle Office Fixed IncomeCOUNTRYWIDE BANK, Wellington NZCredit Analyst, Corporate and Business Banking Show less