Sherice V. Simmons Email & Phone Number

Atlanta, Georgia, United States

•Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to assist in identifying concerns with mental illness, developmental disabilities, and/or substance abuse using established protocols to collaboratively determine an immediate course of action.•Completes appropriate documentation and provides information or linkage to community resources, when needed.•Effectively manages high stress, high-risk situations using counseling techniques to help callers… Show more •Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to assist in identifying concerns with mental illness, developmental disabilities, and/or substance abuse using established protocols to collaboratively determine an immediate course of action.•Completes appropriate documentation and provides information or linkage to community resources, when needed.•Effectively manages high stress, high-risk situations using counseling techniques to help callers identify and resolve personal, social and interpersonal concerns.•Determines the need for dispatch for EMT or law enforcement in active rescue situations or Mobile Crisis Response Team intervention during manic mental/behavioral episodes for individuals in school or residential settings.•Successfully builds trust and rapport with callers while factoring in caller's current circumstances and level of risk to best appropriate the need of service required. Show less

Atlanta, Ga

 Provides counseling services and spiritual guidance to youth in developing positive behaviors, adolescents in building better self-esteem, single women in supportive encouragement ministry, and married couples with building communication skills.  Advocates for issues that oppress and suppress the underserved and works with others to help enhance the lives of the underprivileged. Works with various community boards and other churches to help serve others in ministry and strengthen… Show more  Provides counseling services and spiritual guidance to youth in developing positive behaviors, adolescents in building better self-esteem, single women in supportive encouragement ministry, and married couples with building communication skills.  Advocates for issues that oppress and suppress the underserved and works with others to help enhance the lives of the underprivileged. Works with various community boards and other churches to help serve others in ministry and strengthen partnerships. Raises money through various fundraisers and budgets all funds with the collaboration of others for connectional and local church obligations and benevolent funds. Conducts monthly outreach activities, board meetings and other leadership task. Show less

Atlanta, Georgia, United States

Provided home based case management services for individuals experiencing homelessness due to mental health and/or co-occurring disorders, as they transitioned from temporary placement to permanent supportive housing, addressing the barriers to maintaining permanent housing and establishing life skills through a strengths-based, Housing First approach.Performed housing location, individual goal planning, connection to community resources, home visits, rental payment monitoring, landlord… Show more Provided home based case management services for individuals experiencing homelessness due to mental health and/or co-occurring disorders, as they transitioned from temporary placement to permanent supportive housing, addressing the barriers to maintaining permanent housing and establishing life skills through a strengths-based, Housing First approach.Performed housing location, individual goal planning, connection to community resources, home visits, rental payment monitoring, landlord engagement, and problem-solving.Developed and updated Individual Goal Plans with program participants using a person centered case management approach, assisting them to set and prioritize short and long-range goals.Navigated through Section 8, subsidized/low-income and affordable housing resources, gaining comprehensive knowledge within the Housing First Program and collaborated with State funded partner programs through on-going client follow-up.Conducted client assessments and documentation through the utilization of the Gerogia Homeless Management Information System (HMIS) ClientTrack, documenting interactions and client progress. Show less

Dekalb Addiction Center

Atlanta Day Shelter

Provides supportive services to woman and children facing homelessness while transforming their lives through Christ. Offers guidance and serves as an advocate to help women facing homelessness choose help and begin maintaining a stable life.

Atlanta, Ga

 Provides first level technical troubleshooting assistance for corporate associates who experience difficulty while working on customer insurance applications or technical issues with company hardware equipment.  Places customer orders for replacement equipment or transfer calls/tickets to higher level departments for further resolution of customer problems. Obtains remarkable customer services performance; received several accommodations from agents regarding personalized, caring… Show more  Provides first level technical troubleshooting assistance for corporate associates who experience difficulty while working on customer insurance applications or technical issues with company hardware equipment.  Places customer orders for replacement equipment or transfer calls/tickets to higher level departments for further resolution of customer problems. Obtains remarkable customer services performance; received several accommodations from agents regarding personalized, caring and simple customer service practices. Show less

Drove sales and delivered a great in-store experience through consistent leadership by executing all opening and closing store procedures; supervised staff and delegated daily task, managed money and secured store deposits. Ø Observed staff and offered coaching techniques to modify sales associate performance and increase customer service overall satisfaction; resolved customer complaints. Ø Displayed the ability to multitask and serve as a team leader and team player by… Show more Drove sales and delivered a great in-store experience through consistent leadership by executing all opening and closing store procedures; supervised staff and delegated daily task, managed money and secured store deposits. Ø Observed staff and offered coaching techniques to modify sales associate performance and increase customer service overall satisfaction; resolved customer complaints. Ø Displayed the ability to multitask and serve as a team leader and team player by developing a working understanding of all surrounding departments and operations. Show less

Atlanta, Ga

Provided administrative support, general secretarial and clerical assistance to the Center Director. Offered valuable problem solving and support services to parents, while addressing parental concerns related to a child's learning development. Ø Increased daycare and parent participation in health preventative awareness and social activities that developed personal growth.Ø Supervised staff and center policies and procedures in maintaining the state child care classroom… Show more Provided administrative support, general secretarial and clerical assistance to the Center Director. Offered valuable problem solving and support services to parents, while addressing parental concerns related to a child's learning development. Ø Increased daycare and parent participation in health preventative awareness and social activities that developed personal growth.Ø Supervised staff and center policies and procedures in maintaining the state child care classroom regulations as defined by the Georgia Bright from the Start daycare program.Ø Coordinated summer camp program and field trip activities for ages 5 to 12 yrs, and ensured the building of social and fine motor skills for daycare children in infant, preschool and Pre-k classes.Ø Generated monthly food reports for state documentation. Organized fund-raising activities and special events; managed student files, processed child care payments, input all data entry for new student intake and class transition.Directed individuals and families to needed community services. Show less

Atlanta, Ga

 Counseled adolescents, adult individuals, and married couples experiencing emotional distress through the use of various counseling theories and practices. Completed client intakes, clinical assessments, and behavior monitoring for clients by identifying personal struggles and encouraging clients to create life/personal development plans through the support of goal setting and life management skills.  Used various marital counseling techniques, case note documentation, planning… Show more  Counseled adolescents, adult individuals, and married couples experiencing emotional distress through the use of various counseling theories and practices. Completed client intakes, clinical assessments, and behavior monitoring for clients by identifying personal struggles and encouraging clients to create life/personal development plans through the support of goal setting and life management skills.  Used various marital counseling techniques, case note documentation, planning, time management, and effective communication skills. Show less

Atlanta, Ga

Counseled adolescents, adult individuals, and married couples experiencing emotional distress, Completed client intakes, clinical assessments, and behavior monitoring for clients by identifying personal struggles and encouraging clients to create life/personal development plans through the support of goal setting and life management skills.

Atlanta, Ga

 Maintained weekly contact with bereaved individuals through follow-up calls and visits. Provided a ministry of presence and listening ear as comfort for clients. Learned how to express religion and spirituality in a non-denominational format.

Atlanta, Ga

 Offered counseling guidance to individuals in making better decision making and life management skills.  Utilized the effective skills of attentive listening techniques, written case documentation, empathic counseling practices, computer programs, time management, ISP (Individual Skills Planning), and progress notes. Learned how to code and bill services for insurance processing.  Counseled adolescents, adult individuals, and married couples experiencing emotional distress… Show more  Offered counseling guidance to individuals in making better decision making and life management skills.  Utilized the effective skills of attentive listening techniques, written case documentation, empathic counseling practices, computer programs, time management, ISP (Individual Skills Planning), and progress notes. Learned how to code and bill services for insurance processing.  Counseled adolescents, adult individuals, and married couples experiencing emotional distress, Completed client intakes, clinical assessments, and behavior monitoring for clients by identifying personal struggles and encouraging clients to create life/personal development plans through the support of goal setting and life management skills. Show less

Consulted callers seeking information and referral services for older adults and caregivers within the 14 county district public service area as an operator of the Florida State Elder Helpline.Ø Facilitated trainings, public education seminars and community outreach of senior relations, implemented helpline operations, policies and procedures, training curriculum, and created promotional materials and hotline marketing under the supervision of the district Planning… Show more Consulted callers seeking information and referral services for older adults and caregivers within the 14 county district public service area as an operator of the Florida State Elder Helpline.Ø Facilitated trainings, public education seminars and community outreach of senior relations, implemented helpline operations, policies and procedures, training curriculum, and created promotional materials and hotline marketing under the supervision of the district Planning Administer.Ø Administrated the reporting and distrubtion of funds for the Florida State Emergency Home Energy Assistance Program (EHEAP). Successfully increased the rate ofrecipients as the Program Manager for the planning service area..Ø Served as a liaison and advocate, and collaborated on community service boards on behalf of the older adult population. Show less

Master Of Divinity (M.Div.), Theology/Theological Studies

Student Body President of Turner Theological Seminary, 2012-2013 Student Body Treasurer of Turner Theological Seminary, 2011-2012

Master Of Arts (M.A.) (56+ Classroom Hours & 300+ Direct Service Experience), Christian Counseling

Bachelor Of Science (B.S.), School Psychology