• Employee Relations: Respond to employee issues and questions about benefits, payroll, personal changes, and employment verifications. Ensured compliance of all HR policies and procedures. • Maintained employee information in ADP Workforce Now.• Trained employees and supervisors on using updated and new HRIS systems• Process bi-weekly payroll for employee’s using ADP WFN.Benefit Coordinator• Led open enrollment for over 400 employees for a multiple company organization, managing benefit broker communications, communications to employees and owners, and managing benefit software for benefit selection.• Process and manage QEN & Cobra events• Aid employees with benefit claims, issues surrounding claims, and answer employee questions.• Reconcile benefit invoices for payment & accuracy.• Manage & process benefit eligibility.• Facilitate efficient program administration and best practices related to absence management and return to work. Function as the company’s SME about leave benefit offerings, leave status, and PTO eligibility during leave of absences. • Process leaves of absences-FMLA/ADA-review request, confer with HR Manager/collect all certifications/letters, and record leave in ADP.• Track all leave for employee’s using ADP WFN.

• Manage department including staff, debtor, and account issues. • Report money recovered from different aspects of the legal department, such as judgments, bankruptcies, payment plans• Forecast recovery money expected for the upcoming month• Analyze and manage budget spending for the department including legal filing, supplies needed, and staff rewards• Correct time issues with staff using the software Time force• Interview potential candidates• Screen applications/resumes • Train staff• Order supplies• Dictate legal filings for all accounts, such as warrant in debts, garnishments, and bank liens

• Manage, audit, and maintain all bankrupt accounts within company from initial filing of the bankruptcy to the discharge and/or payoff of the loan on active and charged off accounts. Includes but not limited to: payments made to the account by debtor or trustee, surrender of vehicle, and insurance loss.• Maintain, and manage a ‘master bankruptcy spreadsheet’, and ‘accounting bankruptcy spreadsheet’ for all bankrupt accounts and maintain the account as the bankruptcy case develops. Also, updating and keeping notes on the system software current.• Process payments on bankrupt account, and submit request for refund when appropriate. • Audit each bankruptcy account to ensure that the cases and accounts are handled according to the U.S Bankruptcy Code.• Recognize issues in bankruptcy cases which may include “cram-downs” of the debtor’s secured collateral, fraudulent paperwork, identity issues. Reporting fraudulent activity or abuse on bankruptcy accounts to the trustee. • Process and file bankruptcy forms with proper bankruptcy courts for all bankrupt accounts within the company, including proofs of claims and creating reaffirmation agreements and negotiating terms if necessary, according the U.S Bankruptcy Code. Attend bankruptcy court hearings when appropriate. • Manage and conduct all correspondence with debtor’s bankruptcy attorney. • Process and monitor court email notifications.• Suggestion solutions to resolve, collect, audit, and manage all bankruptcy accounts.

• Manage financial, accounting, and legal functions for payday lending company generating annual sales in excess of $1 million. Accountability extends to reviewing, auditing, and securing financial statements within customer files, and management of lines of credit. • Audit and maintain files for approximately 2500 customers. Accountability extends to the auditing of the customers financial statements, personal checks, and loan agreements, and securing customer information according to the payday lending laws in Virginia by performing weekly audits on all active loans to ensure accuracy. • Supervise collection activity on active and delinquent accounts according to FDCPA rules and regulations. • Train branch staff in collections, marketing, loan processing, payment processing, weekly audits, bank deposits and withdrawals. Clarifying the mission, policies, and objectives of the company.• As management team member, participate in strategic planning, and marketing of the branch store including expense forecasting, direct marketing, and business to business marketing.• Processed all legal paperwork for all charged off accounts. Defend and represent the company in all court hearings for the branch location.• Interview potential candidate• Screen applications and resumes• Staff Training

To ensure the continued education of the students through classroom management, and following the curriculum while the regular teach was absent. Grades K-12