• Oversaw store administration duties such as managing store budgets and updating financial records.• Motivated the sales team to meet sales objectives by training and mentoring staff.• Ensured store compliance with health and safety regulations. • Developed and arranged promotional material and in-store displays.• Created business strategies to attract new customers, expanded store traffic, and enhanced profitability.• Resolved customer… Show more • Oversaw store administration duties such as managing store budgets and updating financial records.• Motivated the sales team to meet sales objectives by training and mentoring staff.• Ensured store compliance with health and safety regulations. • Developed and arranged promotional material and in-store displays.• Created business strategies to attract new customers, expanded store traffic, and enhanced profitability.• Resolved customer complaints, guided them, and provided response to all queries. Show less

• Collected cash, recorded transactions, and managed receipt issuance.• Tracked transactions on balance sheets and reported any discrepancies • Redeemed stamps and coupons• Handled merchandise returns and exchanges

• KYC Compliance Officer• Tracked customer experience metrics and ensured that customers received excellent service• Provided customers with a great customer experience by listening, answering their questions, and setting up appointments when needed.• Liaised with sales and marketing departments to provide customer trends and reports• Effectively used in-house Customer Relationship Management software to serve customers better and faster with minimal… Show more • KYC Compliance Officer• Tracked customer experience metrics and ensured that customers received excellent service• Provided customers with a great customer experience by listening, answering their questions, and setting up appointments when needed.• Liaised with sales and marketing departments to provide customer trends and reports• Effectively used in-house Customer Relationship Management software to serve customers better and faster with minimal errors. Show less

• Analyzed all guest and travel agent requirements through telephone.• Recommended suitable options for all customers and assist to confirm all reservations.• Optimally worked to achieve customer satisfaction through superior service.• Developed and maintained professional relationships with all computer associates and supervise and inform the manager of all issues and coordinated with the call center to resolve same.• Managed all incoming… Show more • Analyzed all guest and travel agent requirements through telephone.• Recommended suitable options for all customers and assist to confirm all reservations.• Optimally worked to achieve customer satisfaction through superior service.• Developed and maintained professional relationships with all computer associates and supervise and inform the manager of all issues and coordinated with the call center to resolve same.• Managed all incoming calls for the reservation department and ensured response to all queries and maintained professional relationships and atmosphere. Show less

• Managed all incoming calls for the reservation department and ensure a response to all always queries and maintain professional relationships and atmosphere.• Conducted interviews in the field (Northeast) and monitored activities in refugee camps, accompanying the team of Evaluators and UNHCR members.• Documented data via smartphones and tablets and participated in evaluation efforts.• Administered questionnaires with selected individuals according… Show more • Managed all incoming calls for the reservation department and ensure a response to all always queries and maintain professional relationships and atmosphere.• Conducted interviews in the field (Northeast) and monitored activities in refugee camps, accompanying the team of Evaluators and UNHCR members.• Documented data via smartphones and tablets and participated in evaluation efforts.• Administered questionnaires with selected individuals according to the applied sampling strategy and accurately documented all Show less

• Managed all incoming calls for the reservation department and ensure a response to all always queries and maintain professional relationships and atmosphere.• Conducted interviews in the field (Northeast) and monitored activities in refugee camps, accompanying the team of Evaluators and UNHCR members.• Documented data via smartphones and tablets and participated in evaluation efforts. • Packaged technical documents, reported, and debriefed the… Show more • Managed all incoming calls for the reservation department and ensure a response to all always queries and maintain professional relationships and atmosphere.• Conducted interviews in the field (Northeast) and monitored activities in refugee camps, accompanying the team of Evaluators and UNHCR members.• Documented data via smartphones and tablets and participated in evaluation efforts. • Packaged technical documents, reported, and debriefed the supervisor, and performed other tasks allocated by the supervisor.• Administered questionnaires with selected individuals according to the applied sampling strategy and accurately documented all Show less

• Delivered sales presentations to clients and stakeholders throughout the world and increase customer/brand loyalty.• Supervised sales operations of the sales team and followed up on leads and samples provided by the sales team.• Continuously reviewed market trends and analytics to determine (and anticipate) customers’ needs, price schedules, and discount rates.• Partnered with finance, instructor supervisors, and training supervisors to… Show more • Delivered sales presentations to clients and stakeholders throughout the world and increase customer/brand loyalty.• Supervised sales operations of the sales team and followed up on leads and samples provided by the sales team.• Continuously reviewed market trends and analytics to determine (and anticipate) customers’ needs, price schedules, and discount rates.• Partnered with finance, instructor supervisors, and training supervisors to develop automated processes to streamline reporting and output.• Developed, implemented, and coordinated sales objectives, strategies, advertising, and promotional programs and ensured their execution and synchronization to corporate goals. Show less