Precious Mpundu Email & Phone Number

United Arab Emirates

Dubai, Uae

Actively involved in the deployment of Image and video rendering (rebus) and acquisition of HP Z840 workstations including the upgrading of the LAN to 10 GB, a faster file server making the company efficient in the delivery of services and improved customer satisfaction.Key Responsibilities include: • Strengthening Cybersecurity: Conducting regular penetration testing and vulnerability assessments, leading to over 50% decrease in identified security risks, including malware and IOCs, thereby enhancing endpoint security and data protection.• Proactive Monitoring: Implementing local and remote monitoring solutions (Nagios, Elasticsearch ELK stack, Xcitium MDR & EDR), and developing Bash and Ansible scripts for automated tasks, resulting in a 25% reduction in manual tasks and improved system stability and security.• Security Policy Development: Developing, testing, and enforcing security policies to combat cyber threats, resulting in a 35% reduction in security policy violations and improved overall cybersecurity posture.• Cost-Effective Procurement: Successfully engaging with solution product vendors, resulting in a 45% reduction in IT procurement costs and the acquisition of quality solutions to meet organizational needs.• Endpoint Security: Implementing stringent security baselines and procedures, resulting in a 30% decrease in security incidents and breaches while ensuring compliance with best practices.• Swiftly deploying and managing all cloud SaaS subscriptions. (Autodesk, Adobe, MS365 and more).• Enterprise Network Security: Securing and maintaining enterprise networks for fast performance with Draytek and NetGear routers and switches, achieving a 25% reduction in network vulnerabilities and ensuring uninterrupted network operations.• Robust Data Protection: Implementing regular backup operations and robust data protection processes (Acronis, Rclone, Qnap), ensuring a 25% improvement in data integrity, disaster recovery, and minimal downtime.

Bulawayo, Zimbabwe

Utilized my expertise in server configuration to assist 2 hotels connect to a common Wi-Fi connection using Ubiquity long range WiFi routers, which greatly saved on internet costs and improved on speed.Key Responsibilities include:- Capacity, storage planning, and monitoring database performance- Performed other server administration tasks, including user administration and security permissions- Installation and configuration of software and hardware- Customer service management including offering technical support on-site or via phone or email- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues- Hot spot / network setup, Radius Authentication and management (LAN, WLAN, WAN, VPN)- Involved in computer Sales, Computer Repairs & other Services- Web Design and Development

Zimbabwe

During this time, I gained invaluable skills in management of network servers such as Linux and other technology tools, installation and configuration of software and hardwareKey Responsibilities: - Computer repairs and PC assembly.- Providing customer and other end-user support both on-site and remote.- Setting up and managing accounts and workstations.- Managing all workshop technical operations- Network Management (LAN, WLAN, WAN, VPN) - Product support- User training- Setting up self hosting environment for web and email servers

Master Of Science - Ms, Cybersecurity, Merit

Penetration Tester Information Management Cyber Defence Cyber Warfare Digital Forensic Critical Analysis

Project Management, Information Technology Project Management