adhere to customer policies and procedurescollect outstanding debts from clients and achieve collection target to ensure positive cash flow.develop reports on aged debt accounts and days sales outstanding (DSO) reports review collection queue to perform collection activities accordingly adhere to customer polices and proceduresclose a specific number of collection accounts each month to meet assigned target contact debtors and implement repayment schedules and terms maintain security and confidentiality of company and customer information assist the company to take legal action against debtors by providing necessary information

identifying and meeting customer needsproviding and receiving cashprovide direct hands on sales support on know your customer information filing and recording all cash transactions participating in specific product campaigns understand customer queries, complaints and escalate to the supervisor loan processing sending and receiving moneyissuing money after loan processing market and bring in customers