Precious Nwaeze Email & Phone Number

Abuja, Federal Capital Territory, Ng

Abuja, Federal Capital Territory, Nigeria

· Generated a 50% to 150% follower increase across six outlet pages, boosting brand awareness and customer engagement for the Cilantro group through developing effective marketing strategies with epic brand frameworks, trends, and customer opinion analysis.· Developed a clear brand identity with a cohesive online presence for top clients in F&B, entertainment, and event planning with Abuja.· Produced over 300 marketing materials, including video content, photos, press releases, copies and newsletters all managed with effective editorial calendars and content schedulers.· Generated various content with over 20k reach on Instagram, maintaining viewer engagement.· Successfully led and contributed to multiple cross-functional teams to execute brand activation projects for Heineken, Tiger, Star Radler, Maltina, and other brands under the Nigerian Breweries.· Has managed and collaborated with over 70 influencers to increase brand awareness and visibility for several events and brands including but not limited to the launch of the Puma Abuja flagship store, Olympus in partnership with Tiger Bear, the premier of Brotherhood.· Led a creative team of 10, including content writers, photographers, designers, and videographers to produce a diverse collection of content for Various restaurants and food delivery services within Abuja.· Regularly conducted office training to better equip co-workers on the use of Microsoft Office, AI writing software i.e. Chat Gpt, copy ai, Canva, and video editing apps i.e. Cap Cut.· Effectively reported and analyzed all campaign projects with recommendations for future marketing proposals.

Abuja, Nigeria

· Planned and implemented over 20 marketing campaigns with a cumulated budget of over 7 million naira, in F&B, Entertainment, and the Fashion industry.· Increased footfall by 10 -30% for 6 Cilantro group outlets in Abuja.· Recruited and hired over 50 contract staff and vendors for timely and budget-compliant project completions, while also strengthening strategic relationswith top Nigerian vendors, advertising agencies, and industry partners.· Developed epic brand frameworks, creative campaign presentations, and campaign reports for 7 of our clients, ranging from F&B to Entertainment.· Produced over 100 marketing materials including campaign copies, photographs, videos, and newsletters.· Planned and successfully executed the launch of the Puma Nigeria flagship store in Abuja, promoting positive media coverage.· Conceptualised and wrote compelling and informative press releases for global brands such as Glenfiddich and Balvenie.

Abuja, Federal Capital Territory, Nigeria

· Created and distributed over 150 pieces of content including, video content, images, and copy.· Liaised and Secured media coverage to boost brand visibility for clients with top media outlets such as arise media, sound city, and more.· Planned and executed over 10 private company and client events.· Increase client satisfaction by consistently preparing campaign reports and analysis for internal and external use.· Assisted in market research to better prepare PR strategy presentations for clients.· Proofed and optimized all company materials prepared by staff including proposals, reports, newsletters, etc.

Abuja, Federal Capital Territory, Nigeria

· Grew social media visibility and engagement by 30% using only organic content.· Generated over 2k organic followers for an Instagram page.· Developed over 100 content pieces to drive brand awareness including video content, copy, and images.· Improved customer satisfaction by improving services after in-depth competitor analysis.· Developed brand identity and customer loyalty with consistent engaging posts.· Effectively worked through negative customer experiences online.

Abuja, Federal Capital Territory, Nigeria

• Applied current editing and photography tools to tell great stories.• Developed original content using social listening and independent sources.• Implemented strategies and tactics to grow followers on social media channels.• Generated stories to reflect current trends and news to pull audience into website.• Strengthened content through proofreading and editing.• Wrote quality content for clients.• Customized brand message to reach and capture target audience interest and drive engagement.• Produced original, creative content for promotional advertisements and marketing materials.

Abuja, Federal Capital Territory, Nigeria

• Provided general administrative support including scheduling meetings, making travel arrangements, and managing documentation.• Oversaw personal and professional calendars and coordinated appointments for future events.• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.• Maintained appropriate filing of personal and professional documentation.• Organized and attended meetings and compiled related documents and reports.• Served as point of contact between clients and managerial staff.• Documented and distributed meeting notes to identify, analyze and improve workflows.• Assisted in creative directing during editorial shoots.• Effectively managed social media accounts on various platforms.

Abuja, Federal Capital Territory, Nigeria

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Provided primary customer support to internal and external customers.• Answered customer telephone calls promptly to avoid on-hold wait times.• Offered advice and assistance to customers, paying attention to special needs or wants.• Recorded account information to open new customer accounts.• Updated account information to maintain customer records.• Enhanced productivity levels by anticipating needs and delivering outstanding support

Abuja, Federal Capital Territory, Nigeria

• Leveraged sales expertise to promote products and capitalize on upsell opportunities.• Resolved concerns with products or services to help with retention and drive sales.• Assisted call-in customers with questions and orders.• Maintained and managed customer files and databases.• Responded to customer needs through competent customer service and prompt problem-solving.• Managed supplier deliveries around client needs to increase client retention.• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.

Bachelor Of Business Management, Business Administration And Management, General

Foundation, Business Management

Activities and Societies: Young entrepreneurs, head of marketing