• Develop and present product presentations to educate and sell the Medicare products to customers;develop relationships with clients, referral partners, or centers of influence to obtain personal introductionto prospective clients; establish and maintain key relationships within designated territory to generatepotential enrollment opportunities• Identify and coordinate community events; represent the Plan at Community Events and MarketingSite locations• Answer product and/or service questions; suggest features and benefits about Medicare products andservices to attract potential customers• Strong interpersonal skills to build rapport with Medicare eligible individuals and assist them in selectingthe appropriate Medicare health insurance plan by presenting world class suite of insurance products.• work effectively in a sales environment and meet monthly sales goals based on applications submitted,conversion, hours, AVG handle time.• Review clients' health care plan and help them evaluate their needs against the services and coveragethey are eligible to receive• educating, answering questions, and handling discussions and transactions in an ethical, professionalmanner.undertake sales-related duties, such as prospecting, networking, marketing, and relationshipmanagement,• achieve a set quota and implementing member retention strategies

• Complete all necessary paperwork, documentation, and follow-up in accordance with Case ManagementServices Center For Medicare Services (CMS) guidelines• Screen applicant eligibility; review and validate documentation necessary for enrollment into HealthInsurance Programs; provide client education; provide timely follow-up to obtain missing or additionalinformation to complete the application; input necessary information into applicable computer systemsin a timely fashion• Consistently demonstrate ability to overcome market objections when selling Dual AdvantagePrograms• Consistently demonstrate a desire to reach and exceed departmental and personal goals• Interact with senior population aged 65+ and conduct presentations at senior group/centers, churches,their homes, etc. to sell and promote Medicare product• Identify and educate eligible consumers about Medicare product lines• Generate enrollment leads and referrals• Assist prospective members with selecting and enrolling in Medicare health plans• Achieve company goals via incoming calls as well as making proactive outbound calls to our prospectivemembers to assist them with enrolling in the a plan.

• interpret contracts and coverage for inquiries from customers, technicians, and contractors related toHVAC, appliance and other home systems; authorizers often work across departments and utilize multipleresources to effectively resolve inquiries for customers• Approving initial diagnosis of issues reported by customers• Authorizing repair (or replacement) of systems or appliances covered by the plan• Negotiating pricing with contractors• Coordinating appropriate follow-up with customers or contractors to ensure issues are resolvedsatisfactorily• Informing customers of non-covered claims and effectively explaining the reason why• Providing technical knowledge and expertise to other colleagues• able to effectively interpret home warranty plans, contract coverage, etc.

• Assist inbound customers by advocating for a satisfactory resolution within internal departments.• Navigate through various computer systems and applications to research information for applianceparts and accessories• Receive incoming contacts from GE Appliance consumers needing assistance with parts andaccessories for appliance repair• Establish a connection with consumers, leveraging various tools in a fast-paced organization• Troubleshoot concerns regarding parts availability and back orders through interactions with partswarehouses and other parts specialists• Able to multitask dual monitors, phones, and emails• Input GE Appliance parts account orders, using confidentiality and discretion in taking consumerpayments.• Achieve sales and productivity goals