Precious Zwane Email and Phone Number
I am a self-motivated individual with passion,aptitude and great focus. Seeking a job position in IT support/Helpdesk to apply my skills. Where previous applications and skills can be put to efficient use. With my personality, attributes and love for technology,I will add a valuable contribution to your Organization. I an excellent with customer service skills, I have the ability to explain technical issues to non-technical users, I have the skills to analysis and problem-solving skills, I have the ability to prioritize and manage tasks.The languages I am fluent in is English and Afrikaans, I can also speak Sotho and Zulu.I have a code driver's license and no criminal record.
Department Of Social Development
View- Employees:
- 2553
-
Human Resources ClerkDepartment Of Social Development Nov 2022 - PresentCity Of Johannesburg, Gauteng, South Africa
-
Data Capture ClerkDepartment Of Social Development Sep 2021 - Aug 2022Sedibeng, Gauteng, South Africa
-
Information Technology TechnicianDepartment Of Social Development Jun 2019 - May 202169 Commissioner StreetIT SUPPORT/HELPDESK Department of Social Development (Johannesburg, Gauteng) (June 2019- May 2021)(IT/HELPDESK SUPPORT) Troubleshooting IT devices within an enterprise environment, including system crashes, slow-downs and data recoveries. Engage and track Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets.Navigation and assistance on the website and app. Logging of queries if users receive any technical errors. Follow up with users to verify resolution of error. If user cannot be reached, carefully construct email notifying them of the resolution. Selected Contributions:● Exceeded issue-resolution targets and achieved exemplary customer satisfaction. ● Majority of technical support was done remotely.● Handled 100+ technical/mission-critical calls daily and consistently met high service standards.● Go above/beyond in seeking and fixing all technical issues.
-
Information Technology TechnicianDepartment Of Social Development Feb 2017 - Jan 201875 Commissioner JohannesburgDepartment of Social Development (Johannesburg, Gauteng) (February 2017- February 2018) Contract ended.(IT)Handle technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engage and track Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets.(Helpdesk/support) Navigation and assistance on the website and app. Logging of queries if users receive any technical errors. Follow up with users to verify resolution of error. If user cannot be reached, carefully construct email notifying them of the resolution. Selected Contributions:● Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 82% and 90% on all calls (outperforming average of 80). ● Handled 100+ technical/mission-critical calls daily and consistently met high service standards.
Precious Zwane Education Details
-
NetcampusMicrosoft Certified: Azure Fundamentals -
NetcampusMicrosoft Technology Associate: Mobility And Device Fundamentals
-
NetcampusMicrosoft Certified: Azure Administrator
-
Project Management -
XtensiveInformation Technology: Technical Support
-
It Engineering
Frequently Asked Questions about Precious Zwane
What company does Precious Zwane work for?
Precious Zwane works for Department Of Social Development
What is Precious Zwane's role at the current company?
Precious Zwane's current role is Human Resource Clerk at Department of Social Development.
What schools did Precious Zwane attend?
Precious Zwane attended Netcampus, Netcampus, Netcampus, Richfield, Bmt College, Xtensive, Cti Education Group.
Not the Precious Zwane you were looking for?
-
2gmail.com, gmail.com -
-
-
1live.co.za
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial