Precious Ugbo Email & Phone Number

Broken Arrow, Ok, Us

Broken Arrow, Ok, Us

Oklahoma, United States

Experienced Medical Benefits Navigation Specialist providing comprehensive support for medical, vision, and dental benefits. Guided clients through complex insurance processes, explaining coverage details, and resolving queries effectively. Offered personalized solutions to optimize benefit utilization and enhance overall customer satisfaction. Simplifed the benefits experience and ensured individuals made informed decisions tailored to their healthcare needs.

Oklahoma, United States

Online E-Commerce Parent Company for:1: Kyds Klothing 2: Coily Hair CareImplemented SEM and SEO strategies and services to increase consumer awareness and traffic to the company's products and services. Implemented data research analysis into companies' growth strategies. Manage, gather, analyze, and report all financial data. Managed the company's departments to ensure quality and reliable consumer and B2B relationships. Created and implemented policies that protect business and consumer interests. Established and oversaw strategic business actions and streamlined operations. Controlled business direction changes and provided support during restructurings. Initiated and monitored advertising and promotional initiatives to build consumer awareness and engagement.

Tulsa, Oklahoma Area

Served as a devoted Medical Insurance Verification Representative, leveraged my extensive experience to proficiently validate and handle medical insurance claims. My keen attention to detail and skill in maneuvering through insurance protocols enabled me to guarantee precise coverage assessment and reimbursement facilitation for patients and medical practitioners alike. With strong communication abilities, I prioritized furnishing outstanding assistance and upholding favorable connections with medical providers, patients, and insurance enterprises.

Broken Arrow, Ok

I worked as an accomplished Executive Assistant, demonstrating a proven track record of providing high-level administrative support to executives and senior management. Highly organized and detail-oriented, I excelled in managing schedules, coordinating travel arrangements, and facilitating seamless communication within fast-paced environments. Skilled at handling confidential information, streamlining operations, and anticipating needs to enhance overall efficiency and productivity for the leadership team.

Tulsa, Oklahoma, United States

I spearheaded the seamless integration of new customers into our services while providing ongoing support and guidance. My role involved meticulously guiding customers through the onboarding process, ensuring they were equipped with the necessary knowledge and resources to make informed decisions. I excelled in building rapport and trust with customers, addressing their concerns, and proactively identifying opportunities to enhance their experience. Additionally, I played a pivotal role in troubleshooting issues and facilitating resolutions, demonstrating a commitment to delivering exceptional customer care. My dedication to fostering positive relationships and my adeptness at navigating complex customer needs contributed to the overall success and satisfaction of our clientele.

Tulsa, Oklahoma Area

CPT 9 CodingManaged and coordinated client and physician order projects with the warehouse for medical equipment to be retrieved and delivered per appointment.Created and managed patient profiles inputting patient medical history, updates, and physician request for medical equipment.Verified patient’s eligibility and benefits with insurance company to guarantee accurate billing to both insurance companies and clients for medical equipment.Reviewed engine assigned codes and modifiers to update and verify accuracy.Reconciled codes against services rendered.Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.Input statement information, reconciled accounts and resolved discrepancies.Enforced compliance with organizational policies and federal requirements regarding confidentiality.Performed insurance verification, pre-certification and pre-authorization.Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.Eliminated billing inaccuracies by reconciling thousands of accounts monthly.Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.Submitted claims to insurance companies.Assessed billing statements for correct diagnostic codes and identified problems with coding.Performed accurate and fully compliant monthly closing processes, accruals and journal entries.Expedited payments by verifying accuracy and currency of vendor information.Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.Checked claims coding for accuracy with ICD-10 standards.Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.Created highly organized filing system for account documents resulting in increased efficiency.

Oklahoma, United States

Served as the frontline representative, championing the interests of customers within the banking institution. In this role, I adeptly listened to and addressed customer concerns and complaints, ensuring swift resolution and utmost satisfaction. Collaborating closely with internal teams, I facilitated the implementation of improvements to enhance the overall customer experience. My responsibilities extended to educating customers on banking products, services, and policies, fostering transparency and trust. With a commitment to exceptional customer service and a keen ability to navigate complex situations with empathy and professionalism, I played a pivotal role in promoting positive relationships between the bank and its clientele.

Bachelors Of Science, Business Administration -Health Care Management

Associate Of Art, Health Care Administration