With 30 years’ experience in the airfreight sector, my career is defined far more by people than by cargo. Building strong, long-lasting relationships with corporate clients around the world, but particularly in Japan, I have ensured that my employer is the first choice for all of their airfreight needs. I have brought significant commercial gains to the company, with continuous improvements in all major KPIs, such as turnover, costs and profitability.I am delighted to have led some amazing people to achieve the following:• Grew revenue at current employer by 50% during 2015 – 2018 by:- Building a new sales strategy, focusing on key accounts, forging stronger relationships and winning more profitable contracts- Diversifying and increasing sales; building a bigger customer roster and enabling higher cargo yields- Diversifying nationalities of customers and portfolio of destinations.• Decreased costs during same period by 60% by reducing headcount and:- Sensitively managing redundancies with favorable packages, finding suitable roles for staff within our customers’ companies- Reducing other costs by introducing efficiencies across the Operations and Logistics functions.• Introduced new digital service called Quote & Book, allowing for more streamlined service delivery.My approach also informs the way I work with my colleagues within the company, enabling them to give their best. Recognizing each individual’s contribution, showing trust and making the very best use of the talent available all ensure that the business thrives while my staff feel valued, challenged and rewarded. Listening is a hugely important part of my leadership style.My skillset is centered on emotional intelligence, technical expertise and a thorough understanding of business strategy. While air cargo may be one of the most competitive sectors in the modern world, it is also a place for strong relationships and collaboration; an intuitive understanding of this balance is behind every success in my career to date. I look forward to bringing my skills, experience and connections to generate similar returns in a new challenge and am always interested in hearing about new opportunities.