Category Head
Current• Manage, with full accountability of P&L, Apple Premium Partner retail operations showrooms and ecomm (gait.com.kw and gait.com.qa) in Kuwait and Qatar markets, including leading expansion with new store locations and countries, negotiations with Apple about design and financial feasibility, to coordinating store launches and maximizing sales and profitability performance during maturity• Lead a team of 4 direct subordinate and 6 indirect reports, maximize their job performance, and develop their career growth• Oversee operations of the after sales center, managing its performance and achievement of seamless customer experience• Supervise marketing communications in both markets by designing annual calendar and strategy for major promotions and Apple device launches• Coordinate corporate sales channel by managing sales executive team to acquire new clients, grow existing ones, and expand portfolio of services and offer propositions• Provide financial KPI projections, procurement forecasting, development of value-added services and budgeted P&L, and regularly presented Gait business reviews to the senior leadership team