Predrag Veljkovic Email and Phone Number
Predrag Veljkovic personal email
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With over 23 years of dedicated experience in the Hospitality Industry, I have evolved into a seasoned Entrepreneur and Bar Manager, adept at navigating the dynamic landscape of hospitality with finesse. Over 16 years, I've thrived in Executive Management roles, often balancing multiple full-time positions to drive exceptional results.My entrepreneurial journey began with the launch of my first Bar at 23, followed by ventures into Nightclubs, Cocktail Bars, and Restaurants by the age of 28. My professional footprint spans diverse locales, including Cyprus, Greece, and the United States, as well as within esteemed 4* and 5* Hotels and Cruise lines.Committed to advancing my skill set, I've recently acquired certifications in Social Media Marketing, Lead Generation, Social Media Optimization (SMO), Copywriting, Appointment Setting, Closing, High-Stake Negotiations, Sales Processes, and Direct Sales. These credentials augment my existing proficiencies, enabling me to craft compelling narratives, drive engagement, and execute high-stakes negotiations with finesse.I am proud to have contributed significantly to the industry, as a Co-founder and Board Member of the "Caterers Association of Nis" since 2014. I've also held leadership roles, including Vice President and Board Member of the "General Association of Independent Entrepreneurs and Craftsmen" from 2015 to 2019, and a Board Member of the "Serbian Association of Employers" from 2016 to 2019.Thriving in dynamic environments and relishing challenges, I possess a comprehensive skill set that encompasses Bar and Restaurant Management, Cocktail Crafting, Food & Beverage Operations, and Business Administration. My adeptness extends to Customer Relations, Risk Management, and Team Leadership, underpinned by qualities of Adaptability, Critical Thinking, Problem-solving, and Effective Decision Making.I remain committed to continual growth and excellence, perpetually refining my skills and elevating service standards to foster trust and satisfaction among my clients.
Freedom Accelerator
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Triage SetterFreedom Accelerator May 2024 - PresentTampa, Florida, United States -
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Bar ManagerScylla Ag Jun 2022 - Feb 2024˗ Responsible for the management of all aspects and functions of the bar outlets, following hotel standards ˗ Mentored and trained staff, improving customer satisfaction scores by 25%.˗ Manage all aspects of bar outlets, ensuring adherence to hotel standards.˗ Direct and maintain bar service, focusing on prompt and courteous customer service.˗ Maximize revenue through effective scheduling, budgeting, inventory, and promotions.˗ Lead and motivate teams to create the best bar… Show more ˗ Responsible for the management of all aspects and functions of the bar outlets, following hotel standards ˗ Mentored and trained staff, improving customer satisfaction scores by 25%.˗ Manage all aspects of bar outlets, ensuring adherence to hotel standards.˗ Direct and maintain bar service, focusing on prompt and courteous customer service.˗ Maximize revenue through effective scheduling, budgeting, inventory, and promotions.˗ Lead and motivate teams to create the best bar atmosphere and guest experience. Show less -
Bar DepartmentCunard Oct 2021 - May 2022Queen Mary 2˗ Recognized as the top seller, consistently exceeding sales targets and winning competitions.˗ Hosted successful events such as Martini Mixology and Whisky Tasting, enhancing onboard entertainment and revenue.˗ Maintained the highest level of customer service, earning numerous accolades and positive reviews. -
Freight BrokerTaylor Shipping Solutions May 2021 - Oct 2021Freight Broker, Dispatcher -
Bar ManagerTriveni Cruise Lines Jun 2020 - Oct 2021˗ Led pre-opening operations, achieving a smooth launch, ensuring adherence to company standards, and exceeding revenue targets by 30%.˗ Developed and introduced innovative bar concepts, enhancing guest experiences.˗ Implemented stringent safety protocols, ensuring compliance with industry standards.˗ Responsible for revenue accounting, labor control, and inventory management.˗ Worked with other departments on safety protocols and operational efficiency˗ Conducted staff… Show more ˗ Led pre-opening operations, achieving a smooth launch, ensuring adherence to company standards, and exceeding revenue targets by 30%.˗ Developed and introduced innovative bar concepts, enhancing guest experiences.˗ Implemented stringent safety protocols, ensuring compliance with industry standards.˗ Responsible for revenue accounting, labor control, and inventory management.˗ Worked with other departments on safety protocols and operational efficiency˗ Conducted staff training and oversaw all bar operations Show less
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Ecommerce Business OwnerTrincat Mar 2020 - Sep 2021E-commerce store
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Bar DepartmentCunard Mar 2018 - May 2020Queen Victoria˗ Recognized as the top seller, consistently exceeding sales targets and winning competitions.˗ Hosted successful events such as Martini Mixology and Whisky Tasting, enhancing onboard entertainment.˗ Maintained the highest level of customer service, earning numerous awards and positive reviews. -
Restaurant Owner / General ManagerCaffe Konstantin Mar 2010 - Mar 2019Kopitareva 3, Nis, Serbia˗ Led pre-opening operations, oversaw business expansion, doubling revenue and increasing seating capacity by 50%.˗ Implemented cost-effective marketing strategies, resulting in a 40% increase in foot traffic.˗ Established the venue as a leading destination for cocktails and crepes in the region.˗ Developed and introduced innovative bar concepts, enhancing guest experiences.˗ Maximize revenue through effective scheduling, budgeting, inventory, and promotions.˗ Key role in… Show more ˗ Led pre-opening operations, oversaw business expansion, doubling revenue and increasing seating capacity by 50%.˗ Implemented cost-effective marketing strategies, resulting in a 40% increase in foot traffic.˗ Established the venue as a leading destination for cocktails and crepes in the region.˗ Developed and introduced innovative bar concepts, enhancing guest experiences.˗ Maximize revenue through effective scheduling, budgeting, inventory, and promotions.˗ Key role in implementing a training program focusing on upselling techniques and personalized service. Through ongoing training, assessments, and feedback sessions, ensured the team consistently delivered the highest level of service, which positively impacted the customer satisfaction scores and increased sales. Show less
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Bar ManagerNew City Hotel & Restaurant Mar 2015 - Sep 2016Nis, Serbia˗ Managed all aspects and functions of the bar outlets, adhering to hotel standards˗ Directed and implemented bar service, ensuring prompt and courteous customer service˗ Oversaw hygiene and safety regulations to maintain a clean and safe environment˗ Motivated and led departments to foster a positive image of the hotel˗ Planned, directed, and oversaw all bar operations, including staff management and enforcing product and service standards for maximum efficiency
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General ManagerCaffe Club 2 Oct 2009 - Dec 2009Nis, Serbia˗ Pre-opening responsibilities included the comprehensive organization of the club˗ Hired and managed employees, ensuring effective staffing for operations˗ Organized bar layout and managed all aspects of bar organization˗ Orchestrated parties, events, and promotions to enhance club atmosphere
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Tourism ManagerTravel Agency "Euroturs" Jul 2009 - Dec 2009Nis, Serbia˗ Managed the Department of Greece, negotiating lower contract prices with partners˗ Implemented a new booking system, streamlining reservation processes˗ Handled booking and organization of travel plans in Greece, including transportation and visa arrangements˗ Served as the Agency Representative for guest relations in Greece, providing local area attraction information and assisting guests with check-in and check-out procedures
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Tourism ManagerTravel Agency "Sky Center" Nov 2007 - Jun 2009Nis, Serbia˗ Managed the Greece department, implementing cost-saving measures that reduced administration costs by 30% and negotiated a 20% lower contract price with partners˗ Implemented a new booking system to streamline reservation processes and enhance efficiency˗ Coordinated travel plans in Greece, including transportation arrangements and visa processing˗ Served as the Agency Representative for guest relations in Greece, providing local area attraction information and assisting guests… Show more ˗ Managed the Greece department, implementing cost-saving measures that reduced administration costs by 30% and negotiated a 20% lower contract price with partners˗ Implemented a new booking system to streamline reservation processes and enhance efficiency˗ Coordinated travel plans in Greece, including transportation arrangements and visa processing˗ Served as the Agency Representative for guest relations in Greece, providing local area attraction information and assisting guests with check-in, check-out, and other needs Show less
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BartenderNight Club "Teodora Naissus" Nov 2007 - May 2009Nis, Serbia˗ Prepared beverages and cocktails according to club standards˗ Assisted the Bar Manager in organizing parties and promotions
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Assistent Of Food And Beverage ManagerBarbeque And Pizza Too Apr 2007 - Oct 2007Henrietta, New York˗ Assisted the Food and Beverage Manager with kitchen organization
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BartenderBeachcomber Apr 2007 - Oct 2007Conesus, New York, United States˗ Prepared beverages and cocktails according to club standards˗ Assisted the Bar Manager in organizing parties and promotions
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Co-Owner / General ManagerNight Club "Azzurro" Oct 2005 - Apr 2007Nis, Serbia˗ Spearheaded the pre-opening organization of the nightclub, ensuring a seamless launch˗ Oversaw all aspects of club operations, including day-to-day responsibilities, strategic planning, direct hiring and management of employees
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Destination ManagerTravel Agency "Sky Center" Oct 2004 - Apr 2007Nis, Serbia˗ Managed the Greece department, overseeing all aspects of its organization and operation˗ Handled booking reservations, travel plans, transportation, and visa arrangements for Greece-bound customers˗ Acted as the Agency Representative for guest relations in Greece, offering insights on local attractions, providing guided tours and city information enhancing their travel experience
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Call Center General ManagerStevan Communication Mar 2006 - Sep 2006Niš, Centralna Srbija, Serbia˗ Directed pre-opening operations of the International Office targeting US, UK, and EU markets ˗ Managed all call center functions, ensuring compliance with company standards˗ Achieved a 35% reduction in administration costs and negotiated 25% lower contract prices with partners˗ Supervised daily operations to maximize efficiency, technology utilization, and staff productivity˗ Analyzed call center metrics to optimize sales, costs, and customer service˗ Recruited, trained… Show more ˗ Directed pre-opening operations of the International Office targeting US, UK, and EU markets ˗ Managed all call center functions, ensuring compliance with company standards˗ Achieved a 35% reduction in administration costs and negotiated 25% lower contract prices with partners˗ Supervised daily operations to maximize efficiency, technology utilization, and staff productivity˗ Analyzed call center metrics to optimize sales, costs, and customer service˗ Recruited, trained, and coached personnel to maintain high service standards˗ Enhanced ordering, telephone handling, and procedural protocols˗ Evaluated performance based on key metrics including accuracy and call-waiting time Show less
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Restaurant OwnerCaffe Club "Tantra" Sep 2004 - Sep 2005Nis, Serbia˗ Led the pre-opening efforts, ensuring comprehensive organization of the club˗ Directed all aspects of club management, including strategic planning and daily operations, and managed hiring and training of personnel
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Travel Sales ConsultantTravel Agency "Take Off Putnik" Nov 2003 - Sep 2004Nis, Serbia˗ Sold customized travel itineraries, travel packages, and services based on client preferences and budget. Provided exceptional customer service and acted as a tourist guide in Greece˗ Implemented effective sales strategies to maximize revenue
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BartenderNight Club "Opera" Sep 2002 - Mar 2003Nis, Serbia˗ Bartender - Prepare beverages and cocktails according to the bar mixing and presentation standards ˗ Assisted the Bar Manager in organizing parties and promotions
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BartenderCocktail Bar "Baywatch" Jun 2002 - Sep 2002Paphos, CyprusBartender - Prepare beverages and cocktails according to the bar mixing and presentation standards
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BartenderNight Club "Opera" Oct 1999 - Jun 2002Nis, Serbia˗ Bartender - Prepare beverages and cocktails according to the bar mixing and presentation standards ˗ Assisted the Bar Manager in organizing parties and promotions
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Sales SpecialistGalaxy Apr 2000 - Dec 2000Niš, Centralna Srbija, Serbia- Conducted door-to-door sales, achieving promotion to Supervisor within two months with the top sales results in the team
Predrag Veljkovic Skills
Predrag Veljkovic Education Details
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Megatrend UniversityBusiness Administration, Management And Operations -
American High SchoolGed Certificate -
Tourism And Hotel Management High SchoolHospitality Industry
Frequently Asked Questions about Predrag Veljkovic
What company does Predrag Veljkovic work for?
Predrag Veljkovic works for Freedom Accelerator
What is Predrag Veljkovic's role at the current company?
Predrag Veljkovic's current role is High-Ticket Closer | Appointment Setter | High-Stake Negotiations | Business Consulting | Coaching.
What is Predrag Veljkovic's email address?
Predrag Veljkovic's email address is pr****@****ail.com
What schools did Predrag Veljkovic attend?
Predrag Veljkovic attended Megatrend University, American High School, Tourism And Hotel Management High School.
What skills is Predrag Veljkovic known for?
Predrag Veljkovic has skills like Customer Experience, Sales Performance, Product Marketing, Team Building, Responsible Service Of Alcohol, Social Media, Cocktails, Skilled Multi Tasker, Health And Safety, Bartending, Budgeting And Forecasting, F&b Management.
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Predrag Veljkovic
Belgrade -
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Predrag Veljkovic
Serbia
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