Board level position within a dynamic IT managed service provider, accountable for leading and developing both managed and professional service functions.Expansive remit from defining new products, services, and strategic partnerships to the delivery of solutions and transformations for customers, including the service transition and ongoing operational management of IT support services to a UK and international client base.

Providing consultancy services to organisations looking to transform their IT functions, to improve operational effectiveness and modernise their IT infrastructure and application services.

Travelling: China and VietnamVolunteering: London Wildlife Trust - Help in the regeneration of Sydenham Woodland \ Techy Tea Club - Providing guidance and support for those with limited or no IT experience. \ Food Cycle - Redistribution of supermarket waste food to those in need of a warm meal.

Consultancy role reporting to the CIO and COO to achieve 2 goals:- Separate all IT services and staff from a historically shared function with the Solicitors Regulatory Authority (SRA) and stand up a new IT function dedicated to TLS.- Modernise IT services and create the cloud infrastructure to enable a 3 year £30m redevelopment of the TLS core services to its 160,000 members.KEY ACHIEVEMENTS:I led the cloud journey to Office 365 and Azure and enabled the Dynamics CRM and ecommerce programmes.- Modernised desktop with Win10 and O365, distributed through Systems Centre.- Enabled mobility for all staff through Surface Pros and BYOD controlled through Intune.- Implemented Skype for Business IM, voice and video services, Inc. EngHouse contact centre.- Established ITIL service desk and Azure DevOps for all operations and development teams.- Cyber Security programme based around the NIST Framework.- Standardised on the Microsoft EMS platform for enhanced security, monitoring and reporting.- Delivered Azure AD, backup and IAAS hosting for file and web servers for all dev, test and prod.- Created cloud infrastructure to support the business led SharePoint and Dynamics programmes and the Azure and SQL platforms to deliver the Sitecore ecommerce and web presence services.Created new IT function: created the TOM with 2 streams: - Outsource all IT operational functions.- Build the new internal IT function focused on providing management, business engagement, project delivery, architecture and cyber security.

Responsible for the delivery of all IT solutions to the Museums 1600 staff and volunteers and the 6 million visitors each year. Primary focus was to modernise the IT department including a formal restructure and to build momentum in the Museums journey to the cloud, specifically Office 365, SharePoint, Dynamics CRM and Azure.This modernisation was delivered across multiple sectors from retail and educational services to scientific and curatorial staff.

Took the kids out of school and went travelling across South East Asia, Central and North America. Volunteering: Woodland Trust \ London Wildlife Trust \ Primary School comprehension.

Responsible for the leadership and provision of all global IT infrastructure and application services across 40 offices to over 3000 staff for a leading and rapidly expanding international law firm with a £400m turnover. Primary focus was to direct the enterprise architecture and to engage with the business to understand its challenges and goals, to ensure these were translated into IT strategies and initiatives to support and drive the organisation forward.

Responsible for the delivery of all centralised application services and global infrastructure and data centres. Ensuring operational stability and excellence for all critical systems through ITIL based availability and capacity planning. Created and evolved the technical strategy and roadmaps to under pin the organisations goals. Led and managed the technical teams with 20 direct reports and responsible for £8 million budget.

Le Meridien is an international luxury hotel group with a portfolio of over 140 hotels in 55 countries. The roles primary function was to centralise and standardise the application set offered to hotels to reduce operating costs.

Bowne is the world leader in financial publishing and employs over 6000 employees worldwide. This role was responsible for supporting and developing the European offices and aligning technical activities to the US Head Office.

Prime Selection was a recruitment consultancy employing 100 staff in London and New York. Technical hands-on role responsible for all IT functions. Managed 2 staff and reported directly to the business owner.