Preena Tailor Email & Phone Number

• Training diverse groups of varying sizes in First Aid, to develop their knowledge and gain the confidence to help in real situations with both adults and children.
• Providing feedback and critique throughout the course to ensure all members of the group are competent in both theory and practical elements First Aid.

London, United Kingdom

London, United Kingdom

Hidden London is a company which delivers tours of disused underground stations around London. My role as Customer Service Assistant is to ensure the safety of the visitors on these tours due to the many trip hazards, stairs and close proximity to live track and trains. As the tours are relatively small I have the opportunity in this role have.

London, United Kingdom

• As a professional trainer with CREW I project manage and deliver customer service skills training programs in tourist attractions, with charities and larger corporate organisations looking to improve communication.
• To be confident and comfortable with public speaking.
• To work closely as a consultant with CEO’s and directors of companies to develop their brand further.
• To write fundraising proposals for future projects with charities and schools.
• To use social media platforms to develop CREW training as a brand.
• To write assessments, evaluations and research reports before and after training. Another aspect to this role is delivering interactive, educational workshops in schools to Key Stage 1 and 2. This role developed my.

London, United Kingdom

Working with various museums and galleries to deliver excellent customer service. To have an in depth knowledge of each venue and exhibition to ensure I could answer any visitor queries. To ensure the health and safety of visitors, especially with more interactive exhibitions where restrictions on certain items needed to be upheld.

Manchester, United Kingdom

• Showing prospective students and their parents the University grounds
• Holding a question and answer hour for prospective students
• Assisting in a workshop for 13-14 year olds promoting the importance of a second language
• Assisting in a workshop for Romani Gypsies encouraging further study at University

Sao Paulo, Brazil

• Conducting workshops and tours for school groups in Portuguese
• Presentations on artists participating in upcoming exhibitions.

São Paulo Area, Brazil

• Time management crucial when working with multiple students
• Creativity and innovation in order to deliver engaging tailored lessons

Saatchi Gallery

• Front of House duties
• General Admin
• Developed tours and workshops based on current exhibitions
• Updating and organising archives and artist biographies
• Contributed an article for the new exhibition education pack
• Conducted a mass calling campaign of schools in London to draw their attention to the tour/workshop programme at the Gallery

Bachelor'S Degree, History Of Art And Portuguese

Activities and Societies: Student Ambassador for Languages, Manchester Art Group, University of Manchester Portuguese Language Society

Education record