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Experienced Project Manager / Service Delivery Mgr - with 25+ years of IT experience in translating business needs into systems requirements and ensuring successful technical design, operational delivery and ongoing support of business critical solutions. Proven experience of enterprise services delivery and IT service management covering SAP, PLM and Infrastructure transition/transformation projects.
Self-Employed
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Semi-Retired / Part-Time (It Project Manager)Self-Employed Feb 2019 - PresentWarwickAvailable for part-time (2-3 days/week) roles.
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Technology Lead / Project Manager (Plm Solution)Jaguar Land Rover (Via Ttl) Jan 2016 - Feb 2019Gaydon, WarwickAs Technology Project Manager, I am responsible for planning and delivery of IT Infrastructure/Systems to support a major PLM upgrade at JLR, based on Dassault Systemes 3DExperience R2017x solution. This includes defining the overall technical scope, preparing/managing the detailed IT delivery schedule, maintaining a RAID register, interlocking plans with Programme PMO and at senior management reviews - to ensure a coordinated approach to meeting critical business milestones.
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It Programme Manager / Service Delivery Manager (Sdm)Ppsd Consulting Ltd Aug 2015 - Dec 2015Warwick, UkExperienced IT professional, with focus on managing Systems Integration (Transition & Transformation) projects, IT Operations and Service Delivery. Proven ability to manage project discovery/scoping, technology strategy, design documentation, project tracking and executive reporting. Sound understanding of infrastructure design, incident management and service quality improvement. Established track record of delivering technical services, managing project change/risks and meeting agreed SLAs and budget targets.Extensive international experience, with focus on working within an integrated, multi-vendor organization framework; Strong inter-personal and leadership skills, with successful track record of managing cross-vendor/cross-discipline/multi-country teams - across Europe/Middle-East, India, China, SE Asia & Australia; Flexible and adaptable with regard to work location, travel requirements and working hours; Consistent performance in exceeding annual objectivesSummary of recent professional experience: o Application build, solution delivery and environments manager - as Enterprise Programme Manager, PLM (Automotive supplier, UK); o Enterprise services delivery for global multi-national client - as SAP Project Executive (Mining client, Singapore); o ITIL-based operational support for global IT Operations - as Delivery PE (Singapore/Australia/India); o Technology Strategy & Business Development - as CTO for global client (Singapore/Australia); o Technical Sales Support - as Director of Technical Sales Support, Asia Pacific (Shanghai); o Advanced Technical Support - as CTO to SAP Solutions Executive, EMEA & South Africa;
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Delivery Project ExecutiveIbm Global Business Services Apr 2015 - Jul 2015Manchester, UkIT Systems Transition and Outsourcing (Discovery & Design phase): Managed the ‘Cutover, Release & Change Management’ workstream during the ‘Discovery’ phase of a multi-wave IT services transition programme for a major UK bank. Co-ordinated tasks across the seven transition workstreams and worked with the Technical Design Authority to develop an overall enterprise migration approach. This was then used to define the outline delivery schedule, document roles/responsibilities (via ‘runbooks’) and agree a change management process to interlock migration schedule with ongoing bank projects
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Programme/Services Delivery ManagerIbm Uk Jan 2015 - Mar 2015Warwick, UkPre-sales engagements to prepare and present SI programme management and service delivery proposals for Oil Industry, Government (Police) and Industrial sector clients.
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Programme Delivery Manager (Enterprise Plm Deployment)Ibm Gbs (Europe) Feb 2013 - Dec 2014Jlr, Whitley, CoventryPLM Technology (Application Build/Test, IT Environments & Operations Support): > Programme Delivery Manager - based onsite at client project offices and supporting Programme Director & Technology Manager. Initially led multiple Application Design (‘Release’) teams developing an integrated PLM solution covering the entire vehicle product life-cycle - based on Dassault Systemes V6-2014 technology and covering Requirements/Planning, CAD, BOM, Manufacturing, Analysis and Visualisation over the entire vehicle product life-cycle. > Re-shaped project delivery by adopting agile/iterative development approach, underpinned by formal acceptance criteria and successfully completed mandatory ‘User-Acceptance Test’ cycles to enable client to meet aggressive 'go-live' deadlines. > Subsequently led the Environments team which was responsible for building and supporting 50+ Dev/Test/Production systems. Re-structured in-house team, introduced formal Operational/Systems Mgt, QA and Change Management procedures and subsequently managed transition from Project to ‘BAU/Steady State’ support
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Delivery Executive (Proposal & Bid Management)Ibm Global Business Services (Uki) Jan 2013 - Feb 2013United KingdomRequirements Definition, Programme Management and Service Delivery of large-scale IT/Technology Projects - with focus on SAP and PLM solutions, covering infrastructure design, system build, test and ongoing operational support. -
Director & Senior Project Executive (Sap)Ibm Global Business Services (Asia Pacific) Oct 2011 - Jan 2013Bhp Billiton, SingaporeAs Senior Project Executive, I had overall IBM accountability for a multi-year, IT transformation project to support an enterprise-wide SAP system for this - Singapore based - natural resources client. This business-led initiative was then rated as one of the largest and most complex SAP implementations in the world - with a comprehensive SAP application suite processing over $1B of business transactions per week and handling global HR/Payroll for 45,000+ employees. I developed and maintained collaborative relationships at executive level with the client and their implementation partners - to ensure successful design/delivery of the IT infrastructure and ongoing steady state support va IBM Strategic Outsourcing and SAP Consuting teams. I was based in Singapore and as the global SAP PE, I was accountable for client satisfaction, infrastructure service delivery quality and meeting programme revenue/business growth targets. I led a 250+ member 'One-IBM' team, based in Australia, Singapore, India and US - and successfully delivered 8 major SAP releases, plus 25+ SAP Portal and associated enterprise application 'go-lives'.
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Global Technology DirectorIbm Singapore Feb 2009 - Oct 2011SingaporeIBM Technology Director & Client Technical Advisor (CTA) for a large natural resources company - providing technology best practice recommendations and thought leadership in the areas of: Enterprise Architecture; SAP infrastruture design/delivery; Mining-related IT optimisation, Safety & Remote Operations Strategy; Operational support of enterprise-wide, global datacenter.
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Service Delivery Project Executive (Itil-Based Operations)Ibm Jan 2010 - Jan 2011SingaporeExecutive responsibility for re-structuring the IBM ‘Integrated Management Layer (IML)’ team, which supports the client’s global IT Operations and Service Delivery - based on mandated ITIL service delivery processes. -
Director - Solutions & Techsales, Asia PacificIbm Asia Pacific Jul 2007 - Jan 2009Shanghai City, ChinaDirector of Technical Support for IBM Asia Pacific based in Shanghai - responsible for the strategic direction and satisfactory delivery of technical support via IBM and Business Partner TechSales teams across the Asia Pacific region
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Sap Technical Sales Exec, EuropeIbm Emea Jan 1998 - Jun 2007Emea (Europe, Middle East & Africa-South)Led a Europe-wide team of SAP infrastructure architects who provided TechSales support for system sizing, project definition and IT infrastructure design. In this role, he actively participated on SAP Architectural Review and Project Delivery boards - with responsibility for ensuring client satisfaction with IBM infrastructure design and service delivery.
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Technical Support Executive (Business Partner Technical Support)Ibm India Jan 2006 - Dec 2006IndiaRecruit, Set-up 30+ team with 1st/2nd level management, manage to budget and deliver revenue/growth targets - for globally-integrated, Business Partner technical support team - supporting India-based Consultants & Systems Integrators
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Ibm Systems Engineer / Industry Solutions (Cad/Cam & Gis) SpecialistIbm Uk Jul 1983 - Dec 1997United KingdomVaried IBM career - includes Industry Solutions (CAD/CAM & GIS), Product Specialist (GIS), Infrastructure Design (CAD/CAM, UNIX Systems, Client/Server solutions) and IT Consulting
Preet Dhillon Skills
Preet Dhillon Education Details
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1St Class Honours -
Bryanston School. Dorset, UkA1, A1, A -
St. Johns SchoolMaths, Physics, Eng. Language, Eng. Literature, Hindi, Chemistry, Geography
Frequently Asked Questions about Preet Dhillon
What company does Preet Dhillon work for?
Preet Dhillon works for Self-Employed
What is Preet Dhillon's role at the current company?
Preet Dhillon's current role is Retired (PLM Programme Mgr & SAP Delivery Exec).
What is Preet Dhillon's email address?
Preet Dhillon's email address is pd****@****ver.com
What schools did Preet Dhillon attend?
Preet Dhillon attended University Of Cambridge, Bryanston School. Dorset, Uk, St. Johns School.
What are some of Preet Dhillon's interests?
Preet Dhillon has interest in Diy, Skiing, Cricket, Tennis.
What skills is Preet Dhillon known for?
Preet Dhillon has skills like It Service Management, Service Delivery, Programme Delivery, Itil, Solution Architecture, Enterprise Software, Sap, It Operations, Enterprise Architecture, Plm Tools, Outsourcing, Global Project Executive.
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Phd | Neuroscientist & Lecturer | Lead For Research Culture | Icf Acc Coach | Director Of Ektaa Cic - Elevate Your Team To Peak PerformanceLondon Area, United Kingdom -
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Preet Dhillon
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