Who is Preetam Shegade? Overview
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Quick answer
Preetam Shegade is listed as Senior Analyst at HCLTech, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Preetam Shegade.
Preetam Shegade previously worked as Senior Analyst at Allianz and Technical Support Specialist at Infosys.
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Email format at HCLTech
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HCLTech
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Profile bio
About Preetam Shegade
Technical Support Analyst with 8+ of experience in delivering exceptional technical support and incident management services. Experienced Technical Support Analyst specializing in incident management with a proven track record of delivering efficient and effective solutions. Skilled in troubleshooting complex technical issues and ensuring minimal disruption to business operations. Proficient in using ITSM tools like ServiceNow to manage incidents and enhance user satisfaction.I thrive in fast-paced environments, collaborating with cross-functional teams to improve processes and drive continuous improvement. Passionate about leveraging technology to deliver exceptional support and enhance operational efficiency.
Current workplace
Preetam Shegade's current company
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3 roles
Preetam Shegade work experience
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Senior Analyst
Current- Manage end-to-end incident resolution processes, ensuring adherence to SLAs and timely communication with stakeholders.
- Analyze incident trends and provide recommendations for preventive measures to reduce future occurrences.
- Collaborate with IT teams to troubleshoot and resolve complex technical issues, improving system reliability.
- Develop and maintain documentation related to support processes, incident management, and user guides.
Feb 2022 - Present
Technical Support Specialist
Nov 2016 - Feb 2022
FAQ
Frequently asked questions about Preetam Shegade
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What company does Preetam Shegade work for?
Preetam Shegade works for HCLTech.
What is Preetam Shegade's role at HCLTech?
Preetam Shegade is listed as Senior Analyst at HCLTech.
Where is Preetam Shegade based?
Preetam Shegade is based in Pune, Maharashtra, India while working with HCLTech.
What companies has Preetam Shegade worked for?
Preetam Shegade has worked for Hcltech, Allianz, and Infosys.
How can I contact Preetam Shegade?
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