Planet PCI Infotech Ltd. (PPIL) an ISO 9001 company and part of the Prime Group of companies is a professionally managed dynamic software development house. PPIL offers a wide spectrum of high quality software services and solutions to domestic as well as international clients.PPIL is an IT consulting and service provider organization based in Gurgaon India. The company is spearheaded by a team of software professionals with experience in consulting, software development, software solutions for office and industry automation system design, system add-in, e-business applications and also in providing Defense solutions to various organization. PPIL offers high quality solutions and services enabling customers to derive maximum value and benefits.PPIL leverages on its expertise pool in leading edge technologies to provide competent and highly productive software engineers on a consulting basis to its clientele all over the world. The functional and technical expertise gleaned from the experience of working for fortune 500 companies has enable the team at PPIL to provide the professional services in area of the Human Resource consulting, IT consulting, Business Process & Technology consulting.

• A result oriented professional with over 14+ years of experience in Sales Strategy & Planning, Business Operation & Process Excellence, Data Analysis, Accounts and Sales Management. Practical exposure in building consensus and leading teams towards service excellence that has consistently exceeded client expectations. • Excel in formulating strategies, driving process excellence initiatives, developing Business Continuity Plans, Procedures & Service Standards for generating value propositions for the customers. Addressing operational issues, resolving performance bottlenecks with expertise in devising policies & plans for improving business performance.• Extensive industry knowledge, with a high competence to prospect, identify and qualify new business opportunities – with a proven track record of 100% client retention/satisfaction as well as new client acquisitions. • Recognized as a proactive self-starter who can rapidly identify business problems, formulate tactical plans and implement business strategies initiate change in challenging environments leading to enhanced revenue generation, market share expansion and profitability.• Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.

Area Sales Manager- Timesjobs.com• Generating revenue through acquisition of new clients and retention of existing clients by sales of various Online Products like Database, Job Postings, Visibility/Branding Solutions TechGig assessments and by sales of various Offline Products like Code Gladiator, Content Inventories. • To retain the clients in the specified region and servicing the existing clients.• To achieve the sales / revenue target from the clients.• To maintain relationship with clients and with the specified persons and be able to tailor pitch the product according to their specifications.• Ensure timely collection of all revenue from clients.• To give regular feedback on market conditions, competition and other factors influencing sales.• Identifying new markets for business expansion and eventually establish as a profitable territory/branch..• Providing customized services and designing customized products by mapping the client s requirement to the product deliverables.• Arranging and imparting training to New Recruits in the Zone. In the role, participated in various training program and ensured the team members are well trained and equipped to handle every customer query.• Handling entire Gurgaon and South Delhi area for acquisition of clients using competition services. Team Management Skills• Managing a team of account managers mapped to the area for business development and account management.• Responsible for allocation of team targets and ensuring its achievement.• Continuous efforts towards development of team through trainings, mock calls and case studies.• Review of team performance with the account managers on various parameters and take corrective actions if any.

• Handling 3 Call centers & driving the revenue Targets through Outbound, Inbound, Chat, Query & mailer leads.• Responsible for partner management including Invoicing/Billing and all other commercial dealings with the partner(s)• Responsible for Revenue and quality Optimization of new processes• Maintaining the profitability at healthy level of 70%. • Jointly developed Product-based growth strategies in partnership with solution teams on specific, prioritized accounts/products that grew business by 30% in 01 years

Overview of Finance work• Performing risk analysis on revenue, and developing methods to mitigate risks• Oversee billings, credit adjustments, and refunds on monthly basis.• Communicating with clients and resolving billing queries and disputes• Prepared revenue analysis reports and identified and minimized risks• Work with cross-functional teams in resolving financial and revenue related issues.• Perform revenue analysis, calculations and reporting on monthly basis• Develop new strategies to improve accuracy and timeliness of revenue management.• Determine and review revenue numbers with management on monthly basis.• Liaising with customers, as well as internal personnel including the sales teamOverview of Finance work• MIS preparation for Revenue & Debtors for PNL reporting• Assure timely and accurate invoicing.• Deferred revenue booking & reconciliation basis delivery of services• Revenue monitoring & reconciliation.• Intercompany invoicing, settlement & reconciliation

• Maintaining MIS.• Collating Sales and Collection data to PAN INDIA and Made a Performance and incentive report every MONTH.• Weekly summary report of PAN INDIA SALES & COLLECTION.• Maintaining trainers scheduled & process bills accordingly• Scheduling & Co Ordination for the Training Function of the Northern Region of the Business.• Vendor Management.