Preeth Mohanathas Email & Phone Number

United Kingdom

Wokingham, England, United Kingdom

• Working as a customer support analyst has built up my confidence in tackling any financial queries.
• Demonstrated commitment to delivering high-quality service and achieving positive outcomes for both customers and the organisation, alongside receiving acknowledgment for consistently meeting and exceeding performance.
• Employed strong problem-solving skills to address and resolve complex customer issues promptly, contributing to high customer satisfaction rates. For example, issues with their calulcations on tax returns or their.
• Engaged with customers daily, providing comprehensive support and guidance within the software, making connections and friendships along the way.
• Viewing several tax returns and client portfolios required a good amount of attention in detail and focus due to how important these are for the agents/customers.

Heathrow, England, United Kingdom

• Dealing with a wide range of customers professionally, enhanced my confidence within communicating out of my comfort zone.
• Being front of the house, working on the tills and keeping the shop organised, frequently in charge of balancing the till at the end of the day, exhibiting a strong grasp of everyday arithmetic and numeric data.
• Coaching and collaborating with employees, gave me a grasp of leadership and the element of teamwork.

Bagshot, England, United Kingdom

• Worked remotely as an accounts assistance for 4 months.
• I demonstrated my ability to generate financial reports, evaluate financial data, and interpret this data to assist in making appropriate company decisions.
• For the management team to be successful, I advised and convinced on the investments/purchases which will benefit the firm, and which will not.
• I was able to analyse complicated financial data, spot trends, and offer strategic suggestions based on my findings. And in some case identifying cost saving opportunities.
• Recognising difficulties and providing solutions to them, such as addressing accounting errors, issues related to billing and other financial matter.

London, England, United Kingdom

• I had to assist dispensing prescription medication to people, this required me to be organised.
• Being a fast learner aids learning and advancing on certain tasks.
• I had to manage the pharmacy inventory this including ordering and stocking medication, this required exceptional organisation and communication skill.