Preeth Mohanathas Email & Phone Number

United Kingdom

United Kingdom

Wokingham, England, United Kingdom

• Working as a customer support analyst has built up my confidence in tackling any financial queries.• Demonstrated commitment to delivering high-quality service and achieving positive outcomes for both customers and the organisation, alongside receiving acknowledgment for consistently meeting and exceeding performance targets.• Employed strong problem-solving skills to address and resolve complex customer issues promptly, contributing to high customer satisfaction rates. For example, issues with their calulcations on tax returns or their balance sheet not balancing on their accounts.• Engaged with customers daily, providing comprehensive support and guidance within the software, making connections and friendships along the way.• Viewing several tax returns and client portfolios required a good amount of attention in detail and focus due to how important these are for the agents/customers.

Heathrow, England, United Kingdom

• Dealing with a wide range of customers professionally, enhanced my confidence within communicating out of my comfort zone.• Being front of the house, working on the tills and keeping the shop organised, frequently in charge of balancing the till at the end of the day, exhibiting a strong grasp of everyday arithmetic and numeric data.• Coaching and collaborating with employees, gave me a grasp of leadership and the element of teamwork.

Bagshot, England, United Kingdom

• Worked remotely as an accounts assistance for 4 months.• I demonstrated my ability to generate financial reports, evaluate financial data, and interpret this data to assist in making appropriate company decisions.• For the management team to be successful, I advised and convinced on the investments/purchases which will benefit the firm, and which will not.• I was able to analyse complicated financial data, spot trends, and offer strategic suggestions based on my findings. And in some case identifying cost saving opportunities. • Recognising difficulties and providing solutions to them, such as addressing accounting errors, issues related to billing and other financial matter.

London, England, United Kingdom

• I had to assist dispensing prescription medication to people, this required me to be organised.• Being a fast learner aids learning and advancing on certain tasks. • I had to manage the pharmacy inventory this including ordering and stocking medication, this required exceptional organisation and communication skill.