Operations Manager
Current
Jun 2024 - Present
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Preetha Narayanan Email & Phone Number
Operations Manager
at
Thalsoft
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Manager
Location
Barking, England, United Kingdom
Company size
Who is Preetha Narayanan? Overview
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Quick answer
Preetha Narayanan is listed as Operations Manager at Thalsoft, a with 9 employees, based in Barking, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Preetha Narayanan.
Preetha Narayanan previously worked as Quality Assurance Specialist at Amazon Logistics and Team Manager at Maersk Global Service Centres. Preetha Narayanan holds Bachelor Of Science - Bs, Nutrition & Dietetics And Chemistry from Avinashilingam Institute For Home Science And Higher Education For Women.
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Thalsoft
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Profile bio
About Preetha Narayanan
✔ As a leader in Customer service Management, I champion processes and guidelines to help drive the quality of a product, whether it's an internal, external or client-facing solution. With extensive experience in leading teams, I consistently establish environments of collaboration and accountability and equip my team members with proper training and effective processes that contribute to success.✔ I'm passionate about quality and efficiency. It's exciting and a testament to teams' diligence when the quality of a product meets or exceeds the expectations of the client and stakeholders. However, if issues arise, I find it best to take a step back and utilize the simple, but disciplined approach of the 5 Whys. We dig deep to get to the root cause and contributing factors, and then determine the right solution to reduce the risk of recurrence. I provide intention and clear direction so my teams can be proactive when handling and planning for quality improvements.✔ I thrive on collaboration, whether within my team or across departments. I truly enjoy working together to troubleshoot issues and define processes, and I'm effective at achieving buy-in to implement strategies that:• Achieve measurable and sustained increases in quality.• Use resources more efficiently.• Adhere to policies that address defect and risk management.• Control or reduce costs.• Increase team confidence and morale.Connect with me to get the detailed exposure as Customer service Manager. Seeking to pursue a career in the upper echelons of an esteemed organization, which calls for extremely high levels of leadership qualities in Customer service, Quality, Accounts Receivable & Tele Sales.
Current workplace
Preetha Narayanan's current company
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Thalsoft
5 roles
Preetha Narayanan work experience
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Quality Assurance Specialist
Amazon Logistics
𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -❖ Support the creation and continuing testing of process changes, as well as ongoing benchmarking projects. Identify and offer solutions and process improvements to overcome hurdles to successful first-time delivery.❖ Throughout the day, monitor delivery attempts and collaborate with delivery station partners. Document comments and audit results to highlight strengths and weaknesses. Collaborate with numerous internal teams to enhance processes.❖ Investigate and suggest solutions to any systematic difficulties that arise, and address such concerns proactively in the future. Interact with property managers as required to resolve issues that arise throughout the delivery process.❖ Create operational plans to enhance and replace manual procedures.
Jan 2020 - Jul 2023
Team Manager
𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -❖ Export and Import customer service Team Manager for European and African regions❖ Continually looking for methods to save expenses, raise standards, and increase efficiency in all areas. Putting fresh ideas and initiatives into action on the front lines. Maintaining adequate workforce numbers at all times. Carrying out daily planning, issue-solving, and firm department activities.❖ Assuring that all team members understand the company's goals and collaborate to accomplish them. ❖ Providing frequent constructive performance feedback to team members and identifying areas for improvement.
Mar 2014 - May 2018
Assistant Manager
𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ❖ Managing Credit, Collection and Cash Application teams for North American region.❖ Customer Service, Accounts Receivable Assuring that defined, quantifiable, achievable, reasonable, and time-bound goals are established. Overseeing the assignment of all responsibilities for each of the shifts worked. Motivating the team to produce greatness on a daily basis.❖ Creating a good atmosphere that encourages team members to provide excellent service and drives a high performance culture.❖ Developing weekly team schedules. Assuring compliance with all regulatory duties, legal requirements, corporate processes, and service level agreements.
Oct 2008 - Feb 2014
Senior Associate
Outbound Telemarketing of credit card and fee based products for US market.
Jul 2006 - Sep 2008
1 education record
Preetha Narayanan education
FAQ
Frequently asked questions about Preetha Narayanan
Quick answers generated from the profile data available on this page.
What company does Preetha Narayanan work for?
Preetha Narayanan works for Thalsoft.
What is Preetha Narayanan's role at Thalsoft?
Preetha Narayanan is listed as Operations Manager at Thalsoft.
Where is Preetha Narayanan based?
Preetha Narayanan is based in Barking, England, United Kingdom while working with Thalsoft.
What companies has Preetha Narayanan worked for?
Preetha Narayanan has worked for Thalsoft, Amazon Logistics, Maersk Global Service Centres, Tata Consultancy Services, and Allsec Technologies Limited.
How can I contact Preetha Narayanan?
You can use AeroLeads to view verified contact signals for Preetha Narayanan at Thalsoft, including work email, phone, and LinkedIn data when available.
What schools did Preetha Narayanan attend?
Preetha Narayanan holds Bachelor Of Science - Bs, Nutrition & Dietetics And Chemistry from Avinashilingam Institute For Home Science And Higher Education For Women.
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