Preetha Suresh Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Strong expertise in Ocean Import processes and skilled in handling Key accounts by strengthening strong customer relationships➢ Selected as trainer for new software package for South Region and successfully completed training and implementation of new software at South Region.➢ Trainer for new joinee regarding department SOP and work process.➢ Strong in liner coordination. ➢ Key point of contact for handling Key account customer like Decathlon, Kone, Volvo, Force Motors, Panasonic, Reckitt Benckiser, etc.. from quoting rates for adhoc bookings and route the shipments with follow up from booking at origin till delivery at their warehouse with timely updation of shipment details / status and reports to customers. Analyzing customer complaints and action taken on top priority.➢ Ensure customer satisfaction is maintained at all levels of operations➢ Coordination with load port, T/s port, Liners, Terminal operators, CFS operators, Transporters for timely and prompt loading at origin and priority delivery of shipments at destination as per customer’s requirements.➢ Responsible for coordinating with Carrier for space & rate negotiation.

Chennai, Tamil Nadu, India

Selected for training and implementation of new software package for South Region.➢ Key point of contact for handling Key account customer Toyota Kirloskar Motors from booking till delivery as per agreed timelines, billing and payment follow-up.➢ Coordination with load port, T/s port, and vsl operator for loading confirmation. Prepare Import General Manifest and Import Advance list and submit to vsl operator. Follow up shipments details, prepare invoices and follow up payment for ICD Shipments.➢ Follow up Soc load list with load port and T/s port, issue line numbers toMLO, follow up for IGM from MLO, consolidate and prepare and file IGM to Customs and prepare and submit IAL to CCTL.➢ Handled HR and administrative activities as additional support for about a year.