Leading the Process Automation function • Drawing up processes from Sales to Cash with clear swimlanes & tasks• Identifying process gaps & implementing process improvements• Implemented a field force tool for better management of the field team in Sales & Service.• Headed the implementation of SAP S4/HANA focussing on SD, MM, PP & FICO. Including the cloud infrastructure support.Leading the HR Team ● Integration & Re-alignment of the organizations and the… Show more Leading the Process Automation function • Drawing up processes from Sales to Cash with clear swimlanes & tasks• Identifying process gaps & implementing process improvements• Implemented a field force tool for better management of the field team in Sales & Service.• Headed the implementation of SAP S4/HANA focussing on SD, MM, PP & FICO. Including the cloud infrastructure support.Leading the HR Team ● Integration & Re-alignment of the organizations and the subsidiaries to better position our talented team to meet our customer needs at a more rapid pace ● Implemented a New Pay Structure - Complete overhaul of our Pay scale, grades & career path framework which is linked to performance and hence, fair and transparent across the board.● Implemented a Performance Management System – Assigning clear RAR & KPI for all team members through performance standards that are specific and measurable● Training & Development through competency analysis & frequent training ● Recognition & Rewards program● Focusing on university tie ups and campus recruitments to encourage students to go into core field, especially renewable energy.● Employee Engagement initiatives Show less

● Network Planning & Implementation – Simplify and standardize key business processes like Capacity Management, Deployment of IP & Transport Gear and managing inventory systems. ● Process Improvement - Led & managed several process improvement projects following LSS and Kaizen principles, developed & documented new processes being part of the Business Process Engineering group. ● Business Analyst - Facing the business teams that plan & install the on-net & off-net services including… Show more ● Network Planning & Implementation – Simplify and standardize key business processes like Capacity Management, Deployment of IP & Transport Gear and managing inventory systems. ● Process Improvement - Led & managed several process improvement projects following LSS and Kaizen principles, developed & documented new processes being part of the Business Process Engineering group. ● Business Analyst - Facing the business teams that plan & install the on-net & off-net services including field services. Representing these teams to IT and developing the tools that they use on an everyday basis which includes capacity management tool, workflow tools and inventory tools. ● Change Management - Managing internal & external communications including technical writing & handling training. ● Product Development for Transport Products like Private Lines, Waves, PDN etc. and Project Management of Special orders. ● Agile Domain Product Owner - Managed three technical scrum teams developing and improving workflow systems from Order entry to billing. Also managed two scrum teams facing the Service Management team developing ticketing tools ● Proficient in SharePoint, OMC, NetBuild & BPMS (Workflow systems), Telcordia Network Engineer & Granite (inventory tools), Rally etc Show less

Aiding in Unity Business deployment goals – managing internal & external communications, providing business deployment supportProject management functions - executive ststus prep