Managed key processes within the Customer 360 project, focusing on data warehousing and optimizing customer opportunity tracking across multiple business units.Collaborated with GE to streamline request processing times and enhance customer experience through improved SLAs and innovative delivery methods like ServiceNow and email.Ensured compliance with KYC requirements throughout project lifecycle.Involved in production and deployment activities and I have done manual testing for sprints.

Managed key processes within the Customer 360 project, focusing on data warehousing and optimizing customer opportunity tracking across multiple business units.Collaborated with GE to streamline request processing times and enhance customer experience through improved SLAs and innovative delivery methods like ServiceNow and email.Ensured compliance with KYC requirements throughout project lifecycle.Involved in production and deployment activities and I have done manual testing for sprints.Bulk subscription is a methodology that allows us to subscribe to a preferred downstream system simultaneously for a large set of records.Prepared detailed static report in Excel to track progress of weekly and monthlyBulk matching and onboarding process is a methodology that allows to onboard multiple customer at one timeGiving knowledge sharing sessions for new joinersExecuting automation scripts.