Expertise in controlling periodic risk management including people risks under delivery projects and account support services, development of mitigating strategies, high impact risks to be addressed with the internal stakeholders and so on

- Key expertise includes working with Sales Organization in the Europe region in identifying opportunities for continual improvement and expand customer base - Profiling the order intakes for revenue and billing forecasting for the region- Nurture winning relationships with customer and develop a strong base of reference customers. Reporting on Account performance status to the Executive Team- Managing and streamlining the implementation Projects under a program, hold project… Show more - Key expertise includes working with Sales Organization in the Europe region in identifying opportunities for continual improvement and expand customer base - Profiling the order intakes for revenue and billing forecasting for the region- Nurture winning relationships with customer and develop a strong base of reference customers. Reporting on Account performance status to the Executive Team- Managing and streamlining the implementation Projects under a program, hold project Kick-off (travel to customer location) and Steering Committee meetings/ Account Business Review Meetings- At the Program level administering overall activities for the coordinated management of multiple related projects directed toward strategic business from customers perpective- Managing the:o Project and Support resources for assuring maximum efficiency, effectiveness and resource utilizationo Overseeing projects to manage cost, schedule, and performance of component projects, while working to ensurethe ultimate success and acceptance of the programo Presentation of the periodic Dashboard reports on the current program, future opportunities & client issueso Measurement of plan vs. actual with variance analysiso Procurement & vendor management for some of projects that necessitateso Customer relationship Management- Maintaining the continuous alignment of program scope with strategic business objectives; making recommendations for modifications of the program and improving effectiveness toward the business result or strategic intent- Coaching, mentoring and leading personnel within a technical team environment- Representing the professional services organization unit during the sales opportunities through the Bid process by putting together responses for the RFP, formulating the Statement of Work, project plan & budgetary considerations Show less

Managing and streamlining the implementation Projects under a program, hold project Kick-off (travel to customer location) & Status meetingsControlling overall activities related to procurement and vendor management for some of the projects that necessitates itKey expertise includes defining and initiating projects to manage cost, schedule, and performance of component projects. Handling end to end deliveries of multiple projects while working to ensure the ultimate success and… Show more Managing and streamlining the implementation Projects under a program, hold project Kick-off (travel to customer location) & Status meetingsControlling overall activities related to procurement and vendor management for some of the projects that necessitates itKey expertise includes defining and initiating projects to manage cost, schedule, and performance of component projects. Handling end to end deliveries of multiple projects while working to ensure the ultimate success and acceptance of the program involved.Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business from Customers.Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. Show less

As a Senior Software Engineer involved with the activities as that of a Test Analyst in the Customer Management Systems.Implementation Engineer in the Customer Rating and Billing Applications.Experience in Onsite- Offshore model: Been an Onsite-Offshore Co-ordinator in coming up with high level design and business requirement documents.