Preethi Krishnan Email & Phone Number

Hyderabad, In

India

London, England, United Kingdom

Main Duties:Sales: - Researching potential new clients and forming contact lists for new business - Strategic Planning to build and extract business from new and potential clients- Cold calling new and potential clients- Carrying out Sales Visits to win new business - Closing new business using the appropriate tools as set out by the company- Finding new ways of marketing and carrying out relevant marketing tasks - Extracting business and maintaining relationships with new clients- To maximise on bookings from national contracts by contacting individual sites within existing contractsService: - To ensure service levels are met and exceeded at all times- Working closely with the Recruitment Administrator to ensure that all requests by current clients are serviced thoroughly- Carrying out regular Service Visits to existing clients- Ensuring Client satisfaction at all times- Ensuring service levels with Candidates / Workers are consistent and at an excellent standard- Matching the appropriate staff to client requests- Ensuring excellent service is delivered in the Out of Hours On Call ServiceResourcing: - Using company tools to market, advertise and promote roles available- Creating Job Adverts - Interviewing and vetting potential new candidates- Registering new candidates using the company Registration process- Maintaining and building relationships with new and existing candidates

London, United Kingdom

London, England, United Kingdom

• Oversaw and managed all aspects of the hiring process for positions across the portfolio that was in alignment with it and in accordance with important organizational standards.• Maximized the usage and efficacy of resources (i.e., people, systems, and processes) to deliver and manage precise and high-quality end-to-end recruitment services while ensuring the team consistently delivers excellence in quality and customer service.• Promoted the organization's mission and values by setting an excellent example in terms of operations, conduct, and work standards.

• Took part in client acquisition, client management, and university visits; promptly and effectively; addressed escalated concerns.• Kept track of payroll; assessed agent performance and recommended promotion.• Daily updates on the state of customer issues were provided to management.• Set up a reliable call-tracking system, and monitor agent calls. To hire and train agents, work with the HR department; managed workload by performing agent responsibilities.• Personally addressed inquiries, issues, and complaints from the team, clients, and management.• Oversaw outbound teams to make sure they followed the script; led inbound teams to make sure they gave complete responses.• While keeping an eye on the calls, I was in charge of coaching and giving the team member feedback.

• Interacted with students at college job fairs; conducted seminars; assessed resumes; interviewed potential hires; and researched college programs to determine which ones matched businesses' recruiting needs.• Kept track of applications, communicated statistics and reports, and provided periodic report-outs.• Created novel and creative strategies to set the company apart on campuses, increase sales and boost acceptance rates.• Visited institutions and built ties with faculty and staff on a professional level.• Maintained Genpact's policies and processes, upheld them and acted as an advocate for them.• Worked with hiring for operations and business to reach a commendable fill rate.• Oversaw the delivery of seminars and PowerPoint presentations at universities to assist students in setting reasonable expectations.• Had control over a group of 300–2000 students.• To get the intended result, collaborated with the process managers to close the client indents.

• Strategic Planning• Recruitment• Vendor Management• Training• Bulk Hiring• Campus Recruitment• MIS Reporting• Salary Negotiations• Campus Hiring• Continuous Improvement• Social Networking• Requirement Gathering• Cost Control & Budgeting• Document Verification• Stakeholder Management• Business Development• Client Relationship Management• Team Management