Business Analyst
I am an experienced Business Analyst in the Project Management (Implementation) Team for ONEERP, a SaaS product. I have worked on two projects where I regularly engaged with customers to understand their requirements and document any additional feature requests. I provided knowledge transfer (KT) to developers once development was completed, and after feature implementation, I ensured successful knowledge transfer to the customer. Additionally, I created and documented customer-specific requirements and solutions and provided training to end users to ensure effective product adoption.