• Developed and Prioritized Use Cases/User Stories: Crafted and prioritized user stories and use cases to guide product development, ensuring alignment with business needs. Led User Acceptance Testing (UAT) for new features and functionalities.• Product Strategy Leadership: Spearheaded the product strategy for SAP-based solutions, defining the product vision and roadmap for enterprise software to drive innovation and business growth.• Cross-Functional Team Leadership: Led a cross-functional team to successfully deliver complex products on time and within budget, exceeding project goals and ensuring high-quality outcomes.• Customer-Centric Product Development: Applied a customer-centric approach to defining product requirements and conducting competitive analysis, resulting in improved user engagement and satisfaction.• Feature Roadmap Development: Developed and executed a comprehensive feature roadmap for two major product releases, significantly strengthening product development capabilities.• Data-Driven Product Optimization: Implemented customer usage trends, segmentation, and product result analysis to inform strategic decisions and optimize user engagement metrics.• Agile Methodologies Implementation: Streamlined product delivery by implementing Agile methodologies, achieving a 25% reduction in time-to-market.• Senior Stakeholder Communication and KPI Analysis: Led end-to-end communication with senior stakeholders, utilizing KPI analysis to drive strategic decisions and product improvements.

• Launched Mercury (SAP) Product: Successfully launched the Mercury (SAP) product across multiple regions, resulting in a 50% increase in user engagement and a 30% boost in revenue.• Delivered SAP ERP Solutions: Delivered SAP ERP solutions across various industries with a focus on S/4HANA migration and API integration, ensuring seamless and efficient system transitions.• Implemented API-First Design: Increased product integration capabilities by 30% through the implementation of an API-first design, enabling seamless third-party application integration.• Cross-Functional Collaboration: Collaborated closely with engineering, design, and QA teams to ensure the timely delivery of product milestones, maintaining high-quality standards.• Stakeholder Engagement: Engaged with stakeholders to gather technical requirements and translate them into actionable development roadmaps, leading to a 15% improvement in customer satisfaction.• Middleware Coordination: Coordinated with the middleware team for successful IDOC mapping through RFC connections, ensuring smooth data exchange between systems.• Reduced MTTR by 5 Days: Achieved a reduction of 5 days in Mean Time to Resolve (MTTR) by effectively aligning project timelines across cross-functional teams.• Agile Practices Leadership: Facilitated sprint planning retrospectives and daily stand-ups, ensuring adherence to agile practices and promoting continuous improvement.• Global Collaboration: Collaborated with global teams to drive product innovation and integration with third-party platforms, enhancing product capabilities and user experience.• User Training and Validation: Established and led user training and validation processes to ensure successful product design execution and optimal user experience.• SAP Product Lifecycle Management: Managed the end-to-end SAP product lifecycle, improving system performance by 25% and increasing user adoption by 40%.

• Product Vision and Strategy: Defined the product vision, strategy, and roadmap, ensuring alignment with company goals to drive focused and effective product development.• Market Analysis and Product Enhancements: Conducted comprehensive market analysis that led to the development of new features and significant product enhancements.• Payroll Processing Improvement: Enhanced bank file generation features for payroll, resulting in a 20% improvement in payroll processing efficiency.• Bank Loan Feature Optimization: Improved the bank loan feature to accurately track employee data related to loans, enhancing financial management within the system.• SAP Integration and Efficiency: Integrated third-party systems with SAP for time recording and attendance, increasing process efficiency by 40% and significantly reducing errors.• System Performance Enhancement: Resolved performance degradation issues within SAP, leading to a 25% improvement in system and operational efficiency.• Customer-Centric Product Development: Facilitated customer research, surveys, and usability studies, providing insights that informed product decisions and contributed to a positive customer experience.• User-Centric Product Roadmap: Defined product requirements, customer use cases, and roadmaps with a strong focus on user-centric design and functionality.• Project and Development Efficiency: Achieved a 30% reduction in project timelines and a 20% decrease in development time through effective problem-solving strategies.• AI Integration for Customer Retention: Oversaw the integration of AI technologies, increasing customer retention by 15% through enhanced product offerings.• UX/UI Collaboration: Collaborated closely with UX/UI teams to enhance the user experience, contributing to a 20% increase in user engagement and satisfaction.

• HR Collaboration for Product Development: Worked closely with HR professionals to understand their workflow, translating these insights into effective product features that meet business needs.• Employee Onboarding and Development: Led the onboarding, training, and development processes, ensuring smooth integration of new employees and fostering continuous growth.• Data Management and Compliance: Maintained confidential employee and company databases, including leave and attendance records, ensuring accuracy and compliance with data protection standards.• Employee Support and Relations: Provided support on various HR-related topics, including disciplinary actions and grievances, promoting a positive and productive workplace environment.• HR Policy Development and Implementation: Assisted in the development and implementation of HR policies, contributing to the creation of a structured and fair work environment.

• Policy Implementation & Compliance: Spearheaded the implementation and adherence to workplace policies and procedures, ensuring a compliant and productive work environment.• Performance Management & Compensation: Monitored and evaluated staff performance, developing compensation packages and offers that align with company objectives.• HR Tech Customization: Designed and customized HR applications to efficiently manage and maintain employee data, streamlining HR processes.• Employee Relations & Conflict Resolution: Managed employee relations, effectively handling disciplinary actions and resolving grievances to maintain a positive work environment.• Strategic HR Contributions: Contributed to company growth and profitability by designing competitive pay structures and benefits plans that attract and retain top-quality talent.

• Participated in CIPD UK workshops, collaborating with senior HR professionals to address complex HR challenges and implement best practices.• Developed and executed a Continuous Professional Development (CPD) plan, driving a 60% improvement in employee learning and goal achievement.• Guided organizations in identifying and bridging HR gaps, ensuring the adoption of industry-leading practices and enhancing overall organizational efficiency.