Preeti Mittal Email and Phone Number

Operations Manager @AWS, 15 yrs exp, AWS, MS Azure, ASP.NET, C#, MVC, MS SQL Server, Cloud Computing, Operations Management, Web Development, Team Management, Customer Management, Leadership.Certifications:-AWS Solutions Architect Associate Certified-MS Azure Developers Associate Certified-Microsoft Certified Technology Specialist – Web Applications Development with Microsoft .Net Framework 4-Microsoft Specialist – Programming in C#-Microsoft Certified Professional – Querying Microsoft SQL Server 2012Work Experience & Technology:- Technical Operations Management in Cloud Support (AWS & Azure)- Software Development using ASP.NET, C#, MVC, Microsoft SQL Server.- Designing and developing MS Azure (PaaS & IAAS) services and applications using C#, Azure Web Apps, Azure Functions, Azure Logic Apps, Azure Service Bus and Azure Data Factory, web jobs, worker roles, Storage, Cosmos DB, Event hub, ARM Templates, Azure App Service Environment, Azure Virtual Machines, Vnet, Subnet, Availability Set, Azure Load Balancer. - Software Architect & Product development life cycle knowledge. - Customer interaction & relationship building. Technical implementations and handling product issues and escalations in coordination with Support teams, delivering the highest level of customer satisfaction- Team Management, People Management, meeting deadlines and goals, meeting quality control requirements and sustaining high customer satisfaction.- Operations management & Process Knowledge, Incident Management, Change Management, Problem Management, IT Service Management (ITSM), Service Now (SNOW)- Clear communication skills which assist in understanding the needs of the customers. Practical and proactive approach to resolving customer’s issue.