As a Program Manager at American Express, I work with cross-functional teams to deliver innovative and customer-centric products that enhance the card member experience and drive business growth. I have over six years of experience in product management and over eight years of experience in business continuity and risk management.I am a certified SAFe® 4 Product Owner/Product Manager and a skilled practitioner of agile methodologies, technical requirements, testing, and project management. I have successfully launched and managed multiple products and features, such as KYC, in collaboration with internal and external stakeholders. I am passionate about solving complex problems, creating value for customers, and driving continuous improvement.