Responsibilities: Conduct engaging and informative classes on stock market and option trading strategies. Collaborate with the curriculum development team to enhance and expand educational offerings. Create and deliver well-structured lessons that cater to the diverse needs of participants. Provide one-on-one mentoring sessions to address individual learning goals and challenges. Stay updated on market trends, news, and events to incorporate relevant insights into teaching. Develop and update curriculum materials to ensure content remains current and relevant. Foster a positive and interactive learning environment that encourages active participation. Assess participant progress and provide constructive feedback to facilitate skill development. Organize and participate in workshops, webinars, and other educational events.

Conducted Classes online for MBA finance and General subjects

•Type correspondence, memos, surveys, payment vouchers, position codes, and other materials; arrange format and content for effective presentation of information; revise and draft forms as needed. •Establish and maintain computer records, including recruitment files and tests, general files and other information on sick leave, payroll, vacation pay, attendance cards, and hourly time records; maintain confidential employee information and records. •Perform office services such as filing of documents, duplication, stocking of supplies and monitoring of equipment. •Maintain an accurate employee telephone list and other necessary databases. •Answer incoming calls and transfers to appropriate staff members. •Assist employees with routine personnel related questions as the first point of contact for employee related issues. •Handling inquiriesContributions to the Hiring Process:•Work closely with Human Resources Analyst in recruitment process. •Assisted staff members in preparing questionnaires for job interviews.•Advertising positions: Ensure that job announcements are posted and logged; compile necessary statistics for recruitment. •Greet and direct interview applicants to appropriate location•Assist with the testing of applicants; register applicants; pass out materials; score tests. •Assisted applicants in completing paperwork and other minor formalities.•Prepare personnel change reports for Administration. •Filed candidates’ documents for future reference.

• Managing all retail and online related customer contacts.• Providing quality responses to customer contacts in person, telephone & email.• Dealing with enquiries & answering calls from new and existing customers. • Suggesting solutions to customers in a positive manner. • Dealing with all escalated complaints and enquiries efficiently and effectively. • Communicate promptly any information to customers about their orders. • Helping customers to register online and/or to process their orders. • Giving customers information about company services and products.• Building relationships with customers.• Handling difficult and aggressive customers in a professional manner.