As a Senior Consultant at EY, I focus on leading technology consulting projects, building strong client relationships, and implementing strategies that drive efficiency and value. I am committed to leveraging my expertise to facilitate impactful change in a dynamic consulting environment.

As a Senior Business Analyst at GEP, I led the end-to-end implementation of multiple high-impact projects, including the successful migration from GEP SMART to GEP Quantum. My responsibilities spanned the entire project lifecycle, from requirement gathering and stakeholder alignment to solution design, implementation, and project closure. I worked across a range of hybrid Agile and Waterfall projects, ensuring seamless collaboration between cross-functional teams and external stakeholders.Key Contributions:1. Spearheaded the migration from GEP SMART to GEP Quantum, overseeing process optimization and ensuring zero business disruption during the transition.2. Led requirement-gathering sessions, translating complex business needs into actionable project deliverables and system configurations.3. Managed cross-functional teams, bridging the gap between technical and business stakeholders to deliver projects within scope, time, and budget.4. Ensured successful implementations of procurement and supply chain solutions, driving process improvements and maximizing system adoption for clients.5. Played a key role in defining and refining project management practices, applying Agile for iterative progress and Waterfall for structured, linear project phases when necessary.This role allowed me to combine strategic thinking with hands-on project management, directly contributing to successful outcomes for enterprise-level clients.

1)Gather requirements for business definition and facilitate sessions with stakeholders to refine functional requirement2) Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverable.3) Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.4) Prepared, scheduled and lead meetings between enterprise business and technical resources and multiple vendors in preparation for demonstrations and site visits resulting in more efficient and productive meetings with fewer follow up questions and communications.5) Functioned as the bridge between functional business units and IT.6) Developed, implemented and documented software development and SQA processes.7) Configured and administered JIRA as the team's Agile management tool.8) Facilitate daily scrum, sprint planning, Sprint reviews, sprint retrospectives meeting & managed User stories.9) Led daily stand-up meetings10) Identify and remove obstacles that will keep the team from achieving their goals11) Facilitated "three amigos" work sessions between developers, product owners and QA Team.12) Maintaining the product backlog and scheduling next release13) Orchestrate backlog grooming, creating epics and user stories13) Scrum master - conduct retrospectives, iteration planning and commitment14) Conducted meticulous GAP analysis while successfully re engineering key business processes to increase operational efficiency and alignment of business unit objectives15) comprehensive support to all end users and stakeholders through training and documentation16) Assisted IT in the development and implementation of a new release and off-release process and scheduling with executive team sign off17) Conducted UAT with the cross-functional business teams

• Co-ordinating with the clients (International) regarding the product and their sales through mails and verbal communication.• Co-ordination with the team.• Follow up with the clients for building good relationships with them.• Lead Generation• Cold Calling and understanding the client’s requirement• Prepare a winning content and a solid Proposal (response) and dispatch to client by due date.• Analysis of Responses sent, Post award of Contract.• Working towards increase in the Winning Percentage.• Study the Request for Proposals, Request for Information, Request for Qualification, Task Orders, Work Requests and such IT contract requirements.• Successfully performed data collection, sourcing, transformation and development in support of the application.• Effective Verbal and Written Communication Skills.• Keen understanding of business and technologies quickly.

Acknowledge the technical queries by customers and provided them solution snappyPrepares for customer inquiries by studying products, services, and customer service processes.Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; Gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.Records customer inquiries by documenting inquiry and response in customers' accounts.Improves quality service by recommending improved processes; identifying new product and service applications.Updates job knowledge by participating in educational opportunities.Accomplishes customer service and organization mission by completing related results as needed.