Key Result Areas: Setting up and implementing the process for tracking, maintenance and reporting of key qualitative and quantitative business indicators for CBS leadership.Managing the governance, reporting & tracking cycle for key stakeholder relationships.Analyzing historical trends on CBS penetration at BU / SBU level and presentation of resultant business insights to CBS leadership.Highlights:Functioning as a SPOC for the CBS core team, set up processes with the… Show more Key Result Areas: Setting up and implementing the process for tracking, maintenance and reporting of key qualitative and quantitative business indicators for CBS leadership.Managing the governance, reporting & tracking cycle for key stakeholder relationships.Analyzing historical trends on CBS penetration at BU / SBU level and presentation of resultant business insights to CBS leadership.Highlights:Functioning as a SPOC for the CBS core team, set up processes with the different teams and ensuring the Financials related to CBS is received on a monthly basis.Co-ordinating with the Practice SPOC's to get data as and when required and assist in putting together important decks for client engagements.Collating reference material specific to a client to facilitate prepping up of the CBS Leadership before an important Client Meeting.Ensuring the Reference Collateral on the common folder is updated with the latest and useful information for the entire CBS community. Show less

Key Result Areas: Analysing weekly reporting of the AMC attached to the software licenses sold by SAP.Generating Executive Level MIS on DRM status, Collections and Forecasts.Ensuring completeness of the data related to the customers and the Account Executives in the tool.Coordinating with the Global Support team in Germany to ensure the support block termination / re-activation of support services to defaulters.Responsible for smooth running of the 'Reminder Process' for… Show more Key Result Areas: Analysing weekly reporting of the AMC attached to the software licenses sold by SAP.Generating Executive Level MIS on DRM status, Collections and Forecasts.Ensuring completeness of the data related to the customers and the Account Executives in the tool.Coordinating with the Global Support team in Germany to ensure the support block termination / re-activation of support services to defaulters.Responsible for smooth running of the 'Reminder Process' for payment of AMC by customers.Operational level handling for the License Audit Project which involves co-ordination with the AEs and getting the right status updates on Cancelled and Escalated Audits.Undertaking Ad hoc reporting for the overall AMC revenue for the region.Highlights: Functioned as SPOC for the maintenance team, co-ordinating with the Finance on collection of AMC and preparing weekly trend report for the Director of Support & Services Group.Streamlined the reporting activities for the Support & Services Group to provide daily and weekly updates. Show less

Key Result Areas:Generating & analysing periodic Global Executive level MIS reports for Group Finance (Daily, Weekly and Monthly).Generating Worst Expected and Best (WEB) reports for the various business units. The work involves co-ordinating with the sale centre heads, procuring the WEB numbers from them and updating the reports for their weekly review calls.Generating and analysing:Countdown reports for the quarter and semester. Reports detailing the sales view by… Show more Key Result Areas:Generating & analysing periodic Global Executive level MIS reports for Group Finance (Daily, Weekly and Monthly).Generating Worst Expected and Best (WEB) reports for the various business units. The work involves co-ordinating with the sale centre heads, procuring the WEB numbers from them and updating the reports for their weekly review calls.Generating and analysing:Countdown reports for the quarter and semester. Reports detailing the sales view by region, disciplines, sectors and listing of major deals thereby helping the sales leaders across the globe in positioning their sales force in the right direction.Generating Ad-hoc report for the Analytical team.Highlights: Handled various projects within the team apart from the BAU:Handled the generation of 56 "CMA Forecasting Reports" for the Country Board Secretaries on a monthly basis. Was responsible for the build phase and automating the process to reduce manual intervention. Was sent to Paris for this in April 2009 to understand the requirements of the client and set up the process along with technical support from the onshore team.Part of "Sales Planning 2009" team which helped in preparing analysis for the business unit to aid their budgeting process.Part of the "Sales League Management" process which involved set up of the database along with technical support, interaction with Sales Centre heads to ensure uniformity in the database structure and the actual working environment and dissemination of reports of targets and quotas for a reward program called ACES (Achieving Constant Excellence in Sales)Actively involved in getting a hyperion based process for one of the Business units migrated to India and ensuring smooth transitioning and run phase. Show less

Key Result Areas:Generating periodic (Daily, Weekly and Monthly) MIS reports. Generating ad-hoc report for the management & analysing the same.Interacting closely with the IT department in developing and improving the existing MIS system.Commenced career with. .

Publishing tariffs for leading shipping companies all over the world. (The publishing is done on a system called CRT and the interpretation of the data sent by the shipper and the confirmation of the same is done on a UNIX based platform called MCS (Maersk Communication System).TRAININGS Attended various trainings held within the organization like Professional etiquettes, Customer Satisfaction, Personal Effectiveness, Assertive Behaviour, etc.