Preeti Suri Email and Phone Number
Preeti Suri work email
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Preeti Suri personal email
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A hands on professional with 20 + years of experience across diversified domains, work cultures & values system, through associations with Global Fortune 500 organizations across geographies for global Off-shoring / Outsourcing, Business Processing & ITES /KPO space.Domains led: Beauty Products, Insurance, Consumer Tech Support, Telecom and Consumer ProductsRich Experience in START UP environment; Organizational Excellence; Service Delivery & Assurance: Quality,Compliance & Ops Risk; Due Diligence during New Business Transition; Employee Engagement & Development & Client Relationship Management.In 2016, initiated her own venture in Home Decor and Lifestyle products and launched her first boutique store in the upmarket Shahpurjat in New Delhi. The passion and flair for creating beautiful spaces in a house was the biggest reason behind this initiative,
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EntrepreneurBelleza Casa Feb 2022 - PresentDelhi, IndiaRelaunched our home decor brand as "Belleza Casa" , extending our offline collection into online space too, with the launch of our website www.bellezaca.comUnder the new brand we are enabling all customers sitting in different corners of the world to be able to access our finely curated collection and shop as per their convenience.
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EntrepreneurDastakaari Studio Jan 2016 - PresentShahpurjat New DelhiLaunched 'Dastakaari Sudio", an Elite Home Decor and Lifestyle Boutique Store with an eye pleasing medley of hand made, ethnic, vintage and urban products to enhance the beauty of your home. Its a tastefully done up place which offers some very elegant and exquisite products that will accentuate the beauty of your house. www.facebook.com/dastakaaristudio
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Sr.Group ManagerWns Global Services Jan 2012 - Feb 2014Gurgaon, IndiaHead of Transaction Quality -Strategize and deploy a robust Quality framework-Leading initiatives towards Customer Experience management; unlocking cost efficiencies and streamlining processes through continuous improvements-Business Risk and Compliance-Responsible for Vertical P&L, Budgeting, Cost Reduction, Optimizing Resources, & planning overall Strategy -
Associate Vice PresidentWns Oct 2007 - Jan 2012Gurgaon, IndiaOperations and Transaction Quality-Deployment and continuous review of QMS. -Driving CSAT-Value stream mapping -Responsible for managing Customer Service Operations of a global cosmetic organization-Lead redesigning of the existing processes to better support the client’s mission & strategic goals aimed at enhancing customer satisfaction, service quality enhancement, improve turnaround ratios and reduce costs- led to the setup of Transition Queue-Establish Standardized approach for new hire transitions from Training to Production -Budgets & Manpower planning
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Area Manager Transition QueueDell International 2006 - 2007Chandigarh Area, IndiaHead of Transition Queue for all lines of business- US Tech Support and Customer Care-Led the Transition Queue Function – process of new hire transition between Training and production -Responsible for Process Standardization, CSAT Achievement & Enhancement for all LOBs – Facilitated CSAT studies and improvement projects -
Manager OpsExl Service(I) Pvt Ltd 2001 - 2006Noida Area, IndiaLead Operations for a UK based Insurance client (Motor - Sales & Customer Service and Household - Claims process)-Responsible for Client Business Reviews, with periodic update on SLA performance -Improve Customer experience -Promote a strong Governance Environment -Active participation in execution of various quality improvements strategies -Review - hiring, training, quality and attrition status -People engagement
Preeti Suri Skills
Preeti Suri Education Details
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Economics Honours -
St.ThomasCommerce -
Rosary
Frequently Asked Questions about Preeti Suri
What company does Preeti Suri work for?
Preeti Suri works for Belleza Casa
What is Preeti Suri's role at the current company?
Preeti Suri's current role is Owner at Belleza Casa- Home Decor and Lifestyle Studio in Shahpurjat, New Delhi.
What is Preeti Suri's email address?
Preeti Suri's email address is pr****@****hoo.com
What schools did Preeti Suri attend?
Preeti Suri attended Delhi University, St.thomas, Rosary.
What are some of Preeti Suri's interests?
Preeti Suri has interest in Science And Technology, Children, Education.
What skills is Preeti Suri known for?
Preeti Suri has skills like Bpo, Management, Client Relationship Management, Business Development, Crm, Leadership, Team Building, Team Management, Performance Management, Outsourcing, Operations Management, Six Sigma.
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Preeti Suri
Delhi, India
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