Parts Administrator
CurrentLed the country's supply chain operations for components, making sure that technicians all around Canada had a smooth select, pack, and ship experience. Oversaw the countrywide small parts program, responding to technician and customer questions by phone, email, and in-person contacts as well as Salesforce Customer Service Tickets. Completed ad hoc and weekly auto purchase orders in SAP for technicians from Canada, exhibiting accuracy in order processing and timeliness. Oversaw the parts warehouse's operations in its entirety, including the acquisition and updating of inventory from domestic and foreign vendors. Carried out routine inventory operations to ensure correctness. Assisting Parts Advisors with satisfying national parts requirements and arranging drop shipments straight to distribution centers in order to maximize supply chain efficiency was my primary responsibility. Daily select, pack, and ship activities were coordinated to guarantee the correct and timely delivery of parts to Canadian technicians and clients.