Preetwan Singh Makkar Email & Phone Number

Calgary, Ab, Ca

Waterloo, Ontario, Canada

• Learned to operate detecting systems and emergency equipment.• Gained excellent knowledge of public safety and security procedures/emergency protocols.• Operated security equipment/systems, computers, radios, phones.• Acquired surveillance skills and detail orientation.• Followed security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.

Kitchener, Ontario, Canada

• Greeted guests upon arrival and made them feel welcomed.• Provided positive customer experience with friendly customer service.• Registered sales on cash register by scanning items, itemizing, and totaling customers’ purchases.• Managed sales of gas, lottery system and other various items. • Resolved customer issues and answered questions. • Processed returns transactions.• Changed fuel price by referring to price sheets and special sale bulletins.• Balanced cash drawer by counting cash at beginning and end of a work shift.

Malout, Punjab, India

• Handled 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer satisfaction.• Managed cash and online transactions, bookkeeping, GST return statements and maintained ledgers.• Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchases.• Dealt with agents from companies about new products, schemes, and closing deals with them.• Monitored sales and profit on daily basis; Managed to 15% sales increase and 10% prescription volume increase per month in first quarter of my service and brought many new customers.• Reviewed prescriptions and provided information regarding drug interactions, side effects, dosage, and proper medication storage.• Maintained records such as pharmacy files, patient profiles, inventories, and schedule H items.

Malout, Punjab, India

• Handled 100+ calls daily, with duties including signing up new customers, booking appointments, presenting relevant product information, filling up forms, and canceling services.• Guided customers through the purchase or addition of services and appropriately resolved conflict or customer service issues in a positive manner resulting in high levels of client satisfaction.• Skilled with data entry, spreadsheets, and updating existing data of customers with attention to detail.• Excellent customer service for every client by responding promptly to requests, inquiries, suggestion, and concerns.• Served as the primary point of contact to bank customers and directed them to bank personnel.• Other duties such as handling and counting cash, managing files, maintaining ledgers, cash deposits, and withdrawals.

Ludhiana Punjab

• Handled cash transactions with customers.• Issued receipts, refunds, change or tickets.• Made sales referrals, cross-sell products, and introduce new ones.• Resolved customer complaints, guided them, and provided relevant information.• Greeted customers when entering or leaving the establishment.• Dealt with customers to ensure satisfaction.• Very well with handling the customers, meeting, and gathering.

Post Graduate Diploma, "Structural Steel Management & Detailing", Civil Engineering, 90.17

“Structural Steel Management and Detailing” course provide me with specialized and thorough training in detailing and fabrication. I have.

Bachelor Of Technology - Btech, Civil Engineering, 70

-Engineering knowledge -Problem analysis -Design/development of solutions -Conduct investigations of complex problems -Modern tool usage.