Sales Development Representative at Ooodles, where we empower SMEs with innovative solutions to optimize operations and cut costs. Skilled in prospecting, lead generation, and fostering strong client relationships, I thrive in fast-paced environments, Using tools like CRM systems and personalized outreach to drive meaningful results.Passionate about helping businesses overcome challenges and exceed their goals, I’m dedicated to contributing to team success and creating value for clients.

Providing on a daily basis an extraordinary costumer service by exceeding costumer expectations and delivering the most luxurious shopping journey trough our boutique and trough the whole department store• Monitoring stock’s levels and working with the buying team to always be on top of our costumer needs and preferences by offering them the right products at the right time• Coordinating the selling team and providing them with feedbacks and suggestions to improve the overall boutique performances• Driving sales by selling across our product’s categories, using my personal styling skills and my friendly and open personality to gain costumer’s trust• Developing a client book by always keeping in touch with my costumers and informing them about new deliveries of products that they might be interested in• Working with the department manager to ensure that our weekly targets are always achieved and that the whole team is aware of their level of service and their personal results•Taking care of our products and visual brand standards, so that the look and feel of the boutique is always what the costumer expects•Always making sure to be at my best when regarding grooming and uniform standards

Managing Fashion Photographer Daniel Sannwald business schedule, always making sure to respect appointments, booking flights and accommodations, coordinating the team and keeping in contact with the clients and the photography agency. It is my job to make sure Daniel’s working and personal life is running smoothly on a daily bases.

• Making the schedules• coordinating the selling team and providing them with feedbacks and suggestions to improve the overall store performance• doing cash-in, cash-out•working with the department manager to ensure that our weekly targets were always achieved and that the whole team was aware of their level of service and their personal results•Monitoring stock’s levels to always be on top of our costumer needs and preferences•answering phone and emails, serving customers, helping them find what they were looking for with ease, always with great attitude, creating memorable experience, assuring the complete satisfaction of every guest without leaving behind the expectation of the company.

Supported a customer-centric culture, where the full energy and activity of the store team were focused on delivering highly satisfying customer experiences.• Built customer loyalty.• Had great product knowledge.• Maintained awareness of all sales, promotions and applicable ringing procedures• Processed customer transactions accurately and efficiently• Understood and adhered to brand standards