- Conduct research to support administrative tasks and requests.- Managed high-volume inbound and outbound calls, routing them to the appropriate departments and resolving customer inquiries with professionalism and efficiency.- Provided comprehensive customer support, addressing issues promptly and ensuring customer satisfaction.- Attended and documented proceedings of management and planning meetings.- Conducted data entry tasks, entering customer information and project details into databases with a focus on accuracy and speed, ensuring records were consistently updated and accessible.- Generated reports from project management systems to support client projects, maintaining precision in documentation and data management.- Coordinated hotel reservations and booked meeting spaces for organizational events and activities- Demonstrated proficiency in Microsoft Office programs and Google Drive programs.- Managed email correspondence professionally and promptly.- Scheduled and coordinated client meetings, managed calendars, and confirmed appointments, which optimized workflow and improved customer relations.- Developed proficiency in CRM software and virtual communication tools, enhancing client interaction and team coordination.- Created and maintained checklists for various administrative tasks. - Ensure that all tasks are completed promptly, adhering to set deadlines.

- Supported event planning by coordinating guest services and ensuring seamless event execution.- Engage directly with clients to understand and meet their needs, enhancing the customer experience.- Demonstrated strong organizational and multitasking skills by managing various aspects of events, from setup to client interactions.-Assisted in the planning and execution of events, coordinating guest services, and ensuring smooth operations.- Supported project tasks by managing event timelines, resources, and communication with clients.- Demonstrated strong organizational skills and attention to detail in a fast-paced event setting.

- Delivered top-tier customer service in a fast-paced environment, handling customer orders, processing payments, and resolving issues promptly to ensure a positive dining experience.- Managed multiple customer requests simultaneously, demonstrating strong multi-tasking abilities and attention to detail.- Utilized strong communication skills to build customer relationships, fostering loyalty and repeat business.

- Demonstrated strong organizational skills by maintaining a clean and organized work environment, which contributed to overall customer satisfaction.- Managed multiple tasks, including answering phones, assisting customers, and ensuring a smooth flow of service, which enhanced the overall dining experience.- Delivered exceptional customer service in a fast-paced environment, handling multiple requests and ensuring customer satisfaction.- Managed time-sensitive tasks, demonstrating strong multi-tasking abilities and attention to detail.- Utilized communication skills to build positive relationships with customers, contributing to a successful team environment.

- Created and maintained documentation for contracting businesses, ensuring clear communication about medical equipment functionality and compliance.- Collaborated on team projects and developed strategies to enhance productivity and achieve project goals.- Validated Electronic Document Management Systems (EDMS), such as Open Text’s LiveLink, and ensured compliance with GxP and QSR standards.- Provided administrative support to the Directors as needed.- Proficiency in data entry, Microsoft Excel, and other office functions.- Managed email correspondence professionally and promptly.- Conducted detailed data entry tasks to support client needs, maintaining accuracy and compliance with industry standards.- Ensure that all tasks are completed promptly, adhering to set deadlines.- Draft and type standard letters and memoranda from specific instructions and prepare documents for distribution.- Supported project teams by conducting research, data entry, and managing project documentation.- Managed high-volume calls, email correspondence, and client meetings, ensuring smooth communication and task completion.- Assisted in tracking project timelines and coordinating resources for client projects, contributing to the successful delivery of services.- Demonstrated proficiency in Microsoft Office and Google Suite, ensuring accurate and organized data management.

- Delivered excellent customer service by taking orders, suggesting flavors, and handling payments. - Worked well with team members and assisted with the management creation andcommunication materials- Assist Marketing Team Leads with daily activities to meet marketing goals- Effectively published marketing content and monitored all social media accounts across allchannels.- Collaborated with multiple team members to efficiently meet end goals.- Assisted in managing social media accounts, responding to customer inquiries, and engaging with followers to build brand awareness.- Provided front-line customer service by taking orders, handling payments, and addressing customer questions, ensuring a positive experience.- Utilizes PowerPoint and Canva to create visually appealing presentations and documents.- Supported the marketing team by creating and publishing content, contributing to the achievement of marketing goals.