Prekchhya Giri Email & Phone Number

Sydney, Nsw, Au

Australia

Ashfield, New South Wales, Australia

• Perform technical service, support, configuration, and installation of End User Computing equipment and peripherals.• Manage assigned inventory.• Accurately complete work reports and document repairs.• Apply logical, methodical, and analytical approaches to isolate and solve complex problems.• Effectively communicate and work with other technicians, technical employees,managers, and customers in technical support situations.

Burwood, New South Wales, Australia

• Customer service and sales service improvement to ensure higher customer satisfaction through.• Proper entry of orders to assist with the sales process.• Meet the demand of the customers by promising the stocks are ordered on time.• Discontinuation of confusions or misunderstanding by assisting well during busy hours• Actively involving in the receiving of stocks and checking them properly.• Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.• Developed strong customer relationships to encourage repeat business.• Mentor new employees on procedures and policies to maximize team performance• Consult with customers to resolve service and billing issues.• Answer incoming calls and emails, providing frontline customer support or assistance with products and services.

Education record

Bachelor Of Information Technology(It), Computer Software And Media Applications